EBS 12.0 Minimum Requirements for Extended Support Finalized

Oracle E-Business Suite Release 12.0 will transition from Premier Support to Extended Support on February 1, 2012.  New EBS 12.0 patches will be created and tested during Extended Support against the minimum patching baseline documented in our E-Business Suite Error Correction Support Policy (Note 1195034.1).

Timeline diagram showing E-Business Suite 11i 12 Premier and Extended Support windows ebs_11i_12_support_windows.pngThese new technical requirements have now been finalized.  To be eligible for Extended Support, all EBS 12.0 customers must apply the EBS 12.0.6 Release Update Pack, technology stack infrastructure updates, and updates for EBS products if they're shared or fully-installed.  The complete set of minimum EBS 12.0 baseline requirements are listed here:
What are the impacts of this new baseline?

As always, Oracle Support will assist with diagnosis, triage, and debugging of any issues that you report for your E-Business Suite environment.  You will continue to have access to any existing online support tools, knowledge base documentation, and pre-existing fixes.

If you report a new issue that requires a new bug fix, you should be aware that new patches will be released only for the new baseline patches listed in the EBS Error Correction Support Policy.  You should plan to apply the baseline updates (at minimum) listed in Note 1195034.1 by February 2011 in order to receive any new bug fixes.

What EBS 12.0 products are affected by this new baseline?

The Note lists minimum baseline update requirements for the following EBS 12.0 products (see the Note for specific patch numbers):
  • Financials (Payables, Receivables, Advanced Collections, Public Sector Financials, Financials for Asia/Pacific)
  • Human Resources (Payroll, US Federal HR)
  • Process Manufacturing (OPM Financials, OPM Process Execution, OPM Process Execution Mobile, Inventory Converge)
  • Service (Complex Maintenance, Repair & Overhaul)
  • Supply Chain Planning (Engine + UI, UI Source Side, Data Collections, Global Order Processing, Collaborative Planning, Demand Planning, Demantra)
What about E-Business Suite technology stack components?

Here are the highlights of the technology stack-related minimum baseline requirements from that Note:
  • E-Business Suite 12.0.6 Release Update Pack
  • Oracle Forms & Reports 10.1.2.3
  • Oracle Containers for Java (OC4J) 10.1.3.5
  • Oracle Database 10.2.0.5, 11.1.0.7, or 11.2.0.2
  • Java 6 for server-side Java
  • Sun JRE 1.6.0_03 for Windows desktops
Support dates for Oracle Forms & Reports, Oracle Containers for Java (OC4J), Oracle Database, and Java are set by their respective Lifetime Support Policies.  The minimum versions listed in Note 1195034.1 may be superseded by their respective support policies by February 1, 2012.

EBS 12.0 users must ensure that installed versions of the components above comply with the components' respective Lifetime Support Policies listed here:
This also applies to external standalone components (e.g. Oracle Single Sign-On, Discoverer, SOA Suite) that you may have integrated with your E-Business Suite environment.

You must also plan to update those technology stack components on an ongoing basis.  If you're interested in learning more about the implications of Fusion Middleware and database support windows for E-Business Suite users, see these two articles:
Ranking your upgrade options

If I were running EBS 12.0 today, I'd rank my options like this:
1. Upgrade to EBS 12.1.3

Upgrading to EBS 12.1.3 unquestionably provides the greatest return on your patching investment.  This allows you to completely avoid having to ask, "What EBS 12.0 patches do I need to apply to reach the minimum patching baseline?" 

This option may be relatively more work than simply patching EBS 12.0, but it's the most-efficient strategy in the long-run.  Moving to 12.1.3 means that you don't need to worry about new minimum patching baselines until June 1, 2014.

2. Apply the 12.0.6 minimum baseline

Applying the 12.0.6 Release Update Pack, the latest technology stack updates, and the product-specific patches is a straightforward process.  This option may require nominally less effort than upgrading to 12.1.3. 

All of these updates will require retesting of all affected products.  Testing is usually more time-consuming and resource-intensive than applying the patches themselves.  If I was in your shoes and had to go to the trouble of testing everything again, I'd choose Option 1 rather that 2.

3. Do nothing

This is always an option.  I wouldn't recommend it.  Leaving your EBS environment at the, say, 12.0.4 level with one or two other later product family Release Update Packs may create support problems downstream.  For example, you may report a problem that can be reproduced on 12.0.6 and the minimum baseline.  Oracle will provide a patch for that issue, but you will first need to apply the minimum baseline to your 12.0 environment before applying the patch.
Getting ahead of the curve

It might seem like February 1, 2012 is a long way off, but don't be fooled.  That's the temporal equivalent of an optical illusion.  It's only 12 months away.  I urge you to get started on your EBS 12.0 upgrade planning immediately.

Related Articles

Comments:

i cannot find any info stating how to receive extended support for 12.0
we are applying all the patches stated as needed above and in the docs - i assume the first year fees are waived as has been done previously by oracle?
we do plan to get on to 12.1 soon but have to get out of our current vendor first and need 12.0.6 support past this month

please elaborate
thanks
martin

Posted by guest on January 16, 2012 at 03:50 AM PST #

Hello, Martin,

My apologies for the delay in responding to this. I was waiting for some internal approvals to discuss EBS 12.0 Extended Support policy changes. This information is now published here:

Extended Support Fees Waived for E-Business Suite 11i and 12.0
https://blogs.oracle.com/stevenChan/entry/extended_support_fees_waived_for

As stated in that article:

"Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support coverage for EBS 11i and 12.0."

Best of luck with your upgrade to EBS 12.1.

Regards,
Steven

Posted by Steven Chan on February 20, 2012 at 12:09 PM PST #

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