Warning: E-Business Suite Issues with Sun JRE 1.6.0_18

jceecolorlogo2.gif
Users need a Java client to run the Forms-based content in Oracle E-Business Suite.  With Oracle JInitiator 1.3 out of Premier Support as of July 2009, Apps users must run the native Sun Java Runtime Engine (JRE) to access this content.

In early 2008 we relaxed our certification and support policy for the use of the native Sun JRE clients with the E-Business Suite. The policy reflected a switch from certifying specific JRE versions for the E-Business Suite to specifying minimum versions, instead. This permits E-Business Suite users to run any JRE release above following minimum certified levels, even later ones that Oracle hasn't explicitly tested with the E-Business Suite:
  • JRE 1.5.0_13 and higher
  • JRE 1.6.0_03 and higher
Under our current policy, Oracle E-Business Suite end-users can upgrade their JRE clients whenever Sun releases a new JRE release on either the 1.5 or 1.6 versions. EBS users do not need to wait for Oracle to certify new JRE 1.5 or 1.6 plug-in updates with the E-Business Suite.

Known E-Business Suite Issues with JRE 1.6.0_18

We test every new JRE release with both E-Business Suite 11i and 12.  We have identified a number of issues with JRE 1.6.0_18.  If you haven't already upgraded your end-users to JRE 1.6.0_18, we recommend that you to keep them on a prior JRE release such as 1.6.0_17 (6u17).

Due to a regression in JRE 1.6.0_18 (6u18), the following Oracle Forms-based features may fail when running Oracle E-Business Suite through Internet Explorer;
  • 'File -> Export' functionality
  • Opening attachments in forms
  • Opening an HTML form in a new window from forms.
  • Opening an Applet in a new window from Oracle Forms (i.e. AHM)
The bug can cause the session cookie to be mismanaged causing a new iexplore.exe session to open on the desktop client. This affects the Oracle E-Business Suite releases in different ways:
  • If this problem occurs running Oracle E-Business Suite 11i a new login page is rendered rather than the correct window or functionality
  • If this problem occurs running Oracle E-Business Suite Release 12 the window opens with the following error:
fndgfm.jsp error : The current session is invalid. Unable to proceed without a valid session.
This issue is particularly prevalent for users running Internet Explorer 6 or 7.  These issues do not reproduce on all desktop client/Oracle E-Business Suite environment combinations, even from the same desktop client. 

Temporary Workaround for JRE 1.6.0_18 Issues

Users may still upgrade to JRE 1.6.0_18 (6u18) or later if required, for example if needing a critical fix from this or a later release of the plug-in.

The only workaround for affected users is to turn off Next-Generation Java from the 'Java Control Panel':
  1. Navigate to: Start > Control Panel > Java > Advanced > Java Plug-in 
  2. De-select the option "Enable the next-generation Java Plug-in (requires browser restart)" 
This issue is being investigated through Sun bug 6927268 - 'ShowDocument calls results in new iexplorer process'.

References
Related Articles
Comments:

FYI, we've seen many of those issues in JDK 1.6.0_16. Like you advise, turning off the next generation java plug-in has resolved those issues for us.

Internally, we're still contemplating turning that next generation feature off by default thru our client management software systems.

Just curious, what exactly is the next generation java plugin technology supposed to buy us?

Posted by Jay Weinshenkr on March 22, 2010 at 10:35 AM PDT #

Hi, Jay,

More information about Next-Generation Java is posted here:

https://jdk6.dev.java.net/plugin2/

http://java.sun.com/developer/technicalArticles/javase/newapplets/

Regards,
Steven

Posted by Steven Chan on March 23, 2010 at 12:46 AM PDT #

Any plans to allow Linux desktops to run Forms based applications for Release 12 with E-Business Suite?

Posted by Ben Prusinski on March 23, 2010 at 02:34 PM PDT #

Hi, Ben,

Not presently. If your organization has plans for deploying Linux desktops across the enterprise, please send me a completed questionnaire from this article:

Linux Clients for the E-Business Suite
http://blogs.oracle.com/stevenChan/2007/07/linux_clients_for_the_ebusines.html

Regards,
Steven

Posted by Steven Chan on March 25, 2010 at 02:32 AM PDT #

Hi,

It appears that Sun just released JRE 1.6.19 (last night?). Do you know if it solves the JRE problems that 1.6.18 had?

We just started working on downgrading our users from 1.6.18 to 1.6.17 so it would be very helpful to know if this fixes the problems.

Thanks,

Alan

Posted by Alan Rosenthal on March 31, 2010 at 01:18 AM PDT #

Hi, Alan,

No, I'm afraid that the issue reported are still unresolved in Update 19. This has been escalated to the Sun team; they're working on this at top priority right now. I'll post updates here as soon as I have something concrete to share about this issue.

Regards,
Steven

Posted by Steven Chan on March 31, 2010 at 01:56 AM PDT #

Hi Steven,

Thanks for the info!!!

You might want to inform Support. We also posted an SR asking this same question and their advice was to go with 1.6.19 (after testing it, of course).

Cheers,

alan

Posted by Alan Rosenthal on March 31, 2010 at 06:19 AM PDT #

We have Enable the next-generation Java Plug-in (requires browser restart disabled but resolved the issue by setting windows registry steal focus option.
But we have major issue of memory leak on application server due to java heap size,thread size ? will this be resolved by above setting ?

Thanks,
Suresh

Posted by Suresh on April 08, 2010 at 01:39 AM PDT #

Hi, Suresh,

Changes made to the JRE settings on an end-user Windows desktop will not affect your JDK configuration or performance on your E-Business Suite application tier server.

If you're experiencing memory leaks on your E-Business Suite application tier, your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged.

Please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason.

Regards,
Steven

Posted by Steven Chan on April 08, 2010 at 02:46 AM PDT #

The issue of File -> Export rendering a a new login page instead of an "open" dialog persists even after Java update 20. Can we get a fix for this please. Also point us to the MOS bug.

Thanks.

Posted by Apparao Kandru on April 22, 2010 at 02:18 AM PDT #

Hi, Apparao,

I'd like to have someone investigate this. Can you log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged?

Please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason.

Regards,
Steven

Posted by Steven Chan on April 27, 2010 at 02:39 AM PDT #

This issue is also happening in JRE 1.6.14.

Posted by Frank Liu on May 05, 2010 at 11:52 PM PDT #

Steven,

Can we have different JRE versions on client and EBS server?

For ex: We have JRE 1.6.0_6 on EBS server and can we upgrade to JRE 1.6.0_10 on our Desktops?

Is this supported and do we have any known issues with it.

Appreciate your help on this .

Thanks,
Gopal.

Posted by Gopal on May 11, 2010 at 11:56 PM PDT #

Gopal,

Yes, this is possible and supported.

Regards,
Steven

Posted by Steven Chan on May 12, 2010 at 08:05 AM PDT #

Steven,

I have one more question. What is the recommended version of JRE for E-Business Suite . We are on 11.5.10.2.

Thanks for your continuous support.

Regards,
Gopal.

Posted by Gopal on May 13, 2010 at 05:22 AM PDT #

Gopal,

We recommend the latest available JRE 1.6 update that your organization has approved for rollout across your desktops. If you need the security fixes delivered in JRE 1.6.0_20, then you should apply that version. If avoiding the session management and z-ordering issues is a greater concern, then you should stick with JRE 1.6.0_17 until the next JRE release containing both the security fixes and fixes for the session management / z-ordering issues is released.

Regards,
Steven

Posted by Steven Chan on May 14, 2010 at 07:13 AM PDT #

Any projected date when this bug (session management / z-ordering issues) will be fixed? Thanks.

Posted by Jerry Holen on May 20, 2010 at 02:37 AM PDT #

Jerry,

Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.

In case you missed it, see this article:

Warning: E-Business Suite Issues with Sun JRE 1.6.0_20
http://blogs.oracle.com/stevenChan/2010/04/warning_e-business_suite_issues_with_sun_jre_160_20.html

I'm cautiously optimistic that an upcoming JRE release, possibly 1.6.0_21, will incorporate these fixes. But remember our standard disclaimer:

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Regards,
Steven

Posted by Steven Chan on May 20, 2010 at 04:54 AM PDT #

Steven,

We have found that this problem exists even in earlier Updates for JRE 6 e.g. tested with jre 6 update 10 that introduced the next-gen feature and we are able to replicate the file -> export and open attachments features.
Looks like the next-gen feature of jre plugin is a complete non starter for eBusiness Suite users.
Would you know if there are any disadvantages / loss of functionality if we disable the next-gen option in jre update 10 and above?

Subhash

P.S: I believe that the official advice from Oracle in staying with update u17 should be reviewed because the issues encountered in u18 can be replicated in u17.

Posted by Subhash on June 23, 2010 at 08:33 PM PDT #

Hello, Subhash,

Thanks for your comments. We believe that these issues are now resolved. Have you seen this article?

JRE 1.6.0_20 Build 5 Fixes E-Business Suite Compatibility Issues
http://blogs.oracle.com/stevenChan/2010/05/jre_16020b5_fixes_ebs_issues.html

Regards,
Steven

Posted by Steven Chan on June 24, 2010 at 01:53 AM PDT #

Thanks,

It works...

Posted by Sid on June 27, 2010 at 07:03 PM PDT #

Seems like all updates of java 6, including java 6 update 21 has some or the other issues, that need users to make some changes to the java console properties as a workaround to fix the issue. (Ex: security/mixed code ). Also Update 21 from Sun, does not have the fix for 'Mismanaged Session Cookie Issue ' provided in Update20,b5.(Not recognized by SUN's automatic update feature). Our organization will not approve migration from jinitiator to Sun Java, unless there is one solution where users are not requested to make any changes to console properties.

Yet, we want users to be able to use IE 7/8 , which is possible only if we upgrade to Sun Java.

How are other companies dealing with this problem?

Posted by Smitha on July 14, 2010 at 04:41 AM PDT #

Using the proposed workaround in this article results in an error with my EBS installation (R12) when you log in. The error is "We were unable to return to the page you were viewing" which is the result of IE 8 failing/crashing. This renders EBS un-launchable.

Posted by guest on May 24, 2011 at 02:45 AM PDT #

Hello, Guest, I'm sorry to hear that you've encountered an issue with this. We can provide general conceptual guidance here, but I'm afraid that this blog isn't the best place to get technical support for specific issues like the one that you're working through. Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged. Please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason. Regards, Steven

Posted by Steven Chan on May 24, 2011 at 03:19 AM PDT #

Post a Comment:
  • HTML Syntax: NOT allowed
About

Search

Categories
Archives
« April 2014
SunMonTueWedThuFriSat
  
1
4
5
6
7
8
9
10
11
12
13
14
19
20
21
22
23
24
25
26
27
28
29
30
   
       
Today