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  • July 10, 2018

“You can’t code around a business issue.” – a Modern Best Practice Perspective

Yih-Wen Lin

When adopting cloud technologies and embedded best practices, many customers have to work through their anxiety of not having IT tailor-fit to their exact specifications. Such sentiment was keenly felt at the Oracle Modern Supply Chain Experience this year, as many customers imparted their wisdom on dealing with the seemly draconian “no customization, mandatory upgrade” policy on many sessions and talks. The surprising part though, is that people seem amazed by the achievements resulting from standardizing on best practices built into the cloud applications. Built-in Oracle Modern Best Practice processes reduce costs, increase agility in technology adoption, and obtain superior business results.

Here are some of their stories:

Get to Benefits Faster

A leading steel manufacturing company has established a joint-venture factory to support the Latin America automotive market. After completing an Oracle Cloud ERP solution (Financials and Procurement) in 14 weeks, the manufacturer also implemented the Oracle Logistic Cloud to manage its transportation and trade management needs across the Pacific and within LAD.

Today, it is deploying IoT technologies to minimize the production downtime. The plant’s supervisor explains, “When the line stops, minimum yield loss would cost $10,000. Most facilities average two unplanned stops a week. Our plant recorded 3 weeks and 11 hours without stopping.” They’ve achieved these results through real-time factory visibility, predictive maintenance, and automatic work order generation.

New Features Are Just Around the Corner

One of the nation’s largest battery producers began production in 2015. The long duration batteries produced by the company have 1000+ components and live inside a shipping container.

Working with a partner, the company implemented the Oracle Financials Could without a CFO. (Now they have one.) And the decision to go with the Oracle Supply Chain Planning Cloud was easy, according to their Director of Operations, since only Oracle has the speed and scale to handle their complex bill of materials. “Being able to plan long term allows better buying contracts” said the director. “The speed of introducing new features takes away the need for customization.”

Enough Flexibility for Everyone

The nation’s most recognizable publishing house has been live on the Oracle ERP Cloud (Financials, Procurement, and Project Management) since 2016. The Senior Director of ERP Process reminds the audience during a panel discussion, that there is flexibility in the system such as workflows to satisfy the needs of the business users although they may not get everything they want. She describes the user sentiment as “Everyone is a bit mad but no one is really mad.”

Start Somewhere

A technology integration provider has had a success in implementing the Oracle Global Trade Management Cloud. They are continuing a standard-feature/process approach for its adoption of Financials Cloud and additional SCM offerings including Manufacturing, Planning, WMS and Transportation.

It is quite a contrast from the past, admitted the company’s Enterprise Architect. They had counted 40,000 extensions and customizations on the current on-premises systems to the astonishment and grimace of the audience. He emphasized that cloud has a different toolset, so their approach had to change. They needed to focus on fitting the processes on standard functionality first.

True Transformation May Come Unexpected

One of the world’s multinational conglomerates started its cloud journey with the Oracle ERP Cloud in 2014 and continues the path of innovation with Oracle Supply Chain Cloud. With 27 subledgers live on the Oracle ERP Cloud, the company is adding the Oracle SCM Cloud (Order Management, Procurement, Inventory, Manufacturing, Quality, and Planning) to its latest acquisition.

The multinational’s VP of Cloud ERP Solutions provides heart-felt lessons during a session. "Customization forces businesses to rethink their processes to embrace simplicity. You can’t code around a business issue. Without customization, the upgrade process is nearly transparent. We have gone through 3 upgrades in 2 years, and were able to adopt new features and enhancements more quickly. We also significantly reduced the IT complexity: we used to have over 500 systems, currently have 130, with the goal of reducing the number to 30."

Need more inspiration and customer stories? Go here.




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