Key takeaways

  • The conversational AI Assistant for Oracle Fusion AI Data Platform (FAIDP) lets users ask questions about data spanning Oracle Fusion Cloud ERP, HCM, SCM, and CX, eliminating the need to manually toggle between reports and dashboards. 
  • The AI Assistant presents answers with commentary and visualizations so business users can get helpful information without building SQL queries or navigating complex data structures. 
  • By providing secure, shared insights across the organization, the AI Assistant improves collaboration and efficiency across all teams, saving IT time on report maintenance and giving managers more time for analysis. 

It’s a familiar story—data is everywhere, yet getting answers is hard work. Take a typical example: a customer service manager is facing a surge in case escalations. They suspect product defects are to blame, but clues are buried in data spread across different CRM, ERP, and SCM applications. Each holds part of the story, yet none alone reveals the full picture. To piece it together, the manager must toggle between dashboards, chase down reports, and manually merge and reconcile data. This wastes time, delays decisions, and makes it harder for customer service, operations, and supply chain teams to work as one. 

AI Assistant to the rescue   

While there may not be a silver bullet to address those challenges, AI certainly offers a silver lining. The new, conversational AI Assistant for Oracle Fusion AI Data Platform (FAIDP) helps you get that full picture by connecting the dots across your enterprise, using nothing more than your brain and your keyboard (or your voice). It’s a natural-language assistant that enables you to have a dialog with your data: iteratively, intelligently, intuitively.  

It works across your organization, securely tapping into enterprise data in Oracle Fusion Cloud ERP, HCM, SCM, and CX—and even works on third-party data in FAIDP. It presents answers automatically, providing insights visually and with commentary. So you don’t have to build reports or dashboards manually.  

How it works 

First, your administrator enables the Analytics AI assistant on specific data sets and subject areas. Then, the admin indexes your data and adds synonyms (a short process). Once it’s active, users can simply ask questions like, “What’s our service ticket escalation rate for each region, and how do those correlate with product defects in the last six months?” The Analytics AI assistant analyzes indexed data, returns visualizations, and highlights key trends. For example: “80% of escalations were resolved with product return and replacement under warranty.”  

Because it’s integrated into Fusion Applications, everyone—from analysts in finance to managers in operations to agents in customer service—can see and share the same insights. This promotes mutual understanding and end-to-end collaboration.  

Everyone benefits  

IT spends fewer resources writing and maintaining reports and dashboards while being more responsive to business needs. Analysts spend less time building ad-hoc reports and more time doing value-added analysis. Business users get answers when they need them, without having to know SQL or navigate complex data structures. Self-service access means it’s easy to get information to managers and execs so they can drill into the answers for more detail. 

The future is bright 

Your organization likely has plenty of data. Making sense of it today might require people writing complex queries and others building dashboards that multiply with every new question. The FAIDP AI Assistant acts like an expert colleague, answering questions quickly, presenting insights visually, and offering data-driven recommendations.  

Next steps 

You can explore the AI Assistant directly within your FDAIP environment. No separate installation is required, but datasets must be indexed to be searchable. Administrators and data authors can configure which are, and tune the assistant’s understanding, by managing metadata and synonyms.  

For more detailed guidance, check out: 

In conclusion 

The new AI Assistant in Oracle Fusion AI Data Platform marks a shift in how enterprises get value from their data. By introducing a conversational interface, it makes it significantly easier to extract insights from information spread across the front and back office. That means users get information faster, IT spends fewer resources, and teams collaborate more effectively across the enterprise. 

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