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Managed Cloud Services
January 25, 2017
Shift to the Cloud with Oracle Managed Applications Unlimited on Oracle Technology Cloud
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Oracle Managed Cloud Services (OMCS) helps Oracle customers quickly lower infrastructure costs and leverage the elastic capacity of Oracle Applications Unlimited (OAU) environments. OMCS provides complete lifecycle management of OAU environments, on top of IaaS and PaaS.
Key features of the service include:
· Fast provisioning of production, test and development environments
· Rapid cloning of environments
· Ability to spin-up or spin-down of non-production environments
· Flexible deployment of the production environment – either on-premise or at Oracle
· Service options for Functional Services and Security Services
· Managed Cloud Integration Service with SaaS applications
· Business transaction monitoring
Oracle Functional Services improve the end-user experience and boost productivity. OMCS has functional support offerings that enhance Oracle products running in public (SaaS, PaaS, IaaS), private or hybrid deployments. In-house business application support teams can focus on strategic objectives while Oracle handles user queries, solves functional issues, monitors critical processes, and provides event-based, CEMLI, and integration support.
Oracle Functional Services includes services in four key areas:
- Functional Service Desk. Gain a single point of contact for all incidents related to business flows across your Oracle and third party applications. Free up your business users to focus on their primary functions and lead business transformation initiatives. By leveraging proprietary tools and knowledge, Oracle can resolve your service requests 20 percent faster.
- CEMLI Services. Provides remediation and fast, effective, comprehensive support to ensure that your unique business customizations will continue to function and provide optimal performance.
- Release Management Testing
Services. Benefit from Oracle’s methodical approach to quality management. Oracle delivers testing services based on repeatable ITIL processes to analyze the impact of patches, accelerate product delivery, resolve your application failures quickly, and reduce your incidents.
- Technical Administration
Services. Your organization may need assistance managing and optimizing the databases behind your major business applications. Oracle Functional Services provides administration services that help you maximize uptime for E-Business Suite, Hyperion, Siebel, PeopleSoft, and other key business platforms.
Security and Compliance Services – OMCS offers services such as database encryption, database vault, identity management, vulnerability assessment, and compliance services to keep customer environments secure and compliant.
Read the data sheet and visit the OMCS page on Oracle.com