We are extremely proud of this releases, as it's the first single vendor industry solution combining Real User Monitoring with Business Transaction Management capabilities. With the new capabilities, IT and business stakeholders can seamlessly track user interactions across applications - from the time a user initiates a business transaction to the time they finish it - helping them quickly identify and correct issues before they become critical or negatively impact the business.
Please read the announcement and the supporting resources, but two things we would like to highlight in this blog. First, the great quote from eBay
and second, this great in-depth blog post on the Real User Experience Insight 11.1 release.