Oracle E-Business Suite 12 Certified on Additional Linux Platforms

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As a follow up to our original certification announcement regarding Oracle Linux 6, Oracle E-Business Suite Release 12 (12.1.1 and higher) is now certified on the following additional Linux x86/x86-64 operating systems:

  • Oracle Linux 6 (32-bit)
  • Red Hat Enterprise Linux 6 (32-bit)
  • Red Hat Enterprise Linux 6 (64-bit)
  • Novell SUSE Linux Enterprise Server (SLES) version 11 (64-bit)
New installations of the E-Business Suite on these operating systems require version 12.1.1 of the Release 12 media.  Cloning of existing 12.1 Linux environments to this new OS is also certified using the standard Rapid Clone process. There are specific requirements to upgrade technology components such as the Oracle Database (to 11gR2) and Fusion Middleware as necessary. These and other requirements are noted in the Installation and Upgrade Notes (IUN) below.

References

Comments:

I see in note 761566.1 that a variety of rather important modules are unsupported on Oracle Linux 6, RHEL 6 and SLES 11 due to "third party products' lack of support "

The modules are MSC, MSR, MSO, PON, ENG, WIP and WPS

I realize you can't be expected to speak for other companies, but given that my company purchased Oracle Applications from Oracle and pays Oracle for support for Oracle Applications, can Oracle provide any guidance on if/when these modules will be supported with Oracle Linux 6, RHEL 6, SUSE 11 ?

Posted by Jay Weinshenker on July 02, 2012 at 02:10 PM PDT #

As a follow up to previous question, but just for clarification. Given that those modules executables are not (typically) on the DB tier, does Oracle support using Oracle Linux 6, RHEL 6, SUSE 11 with those modules but only for the DB tier?

Or to phrase that better, is it supported to run RHEL6/OL6/SUSE11 on my DB tier if I run any of the specificed modules{MSC,MSR,MSO,PON,ENG,WIP,WPS} as long as the OS for those module executables (aka concurrent tier) is not OL6/RHEL6/SUSE11 ?

I imagine the answer is yes, but wanted clarification.

Posted by Jay Weinshenker on July 02, 2012 at 02:53 PM PDT #

Hello Jay -
It is our intent to certify the above modules, and are continuing to work with the third party vendor whose products we bundle to get the support we need. I cannot provide any dates due to nature of these types of discussion, and because of Oracle Revenue Recognition policies that prohibit such disclosures.
As for your second comment, yes it is supported to run the DB tier on the newer OSes since the 3rd party support in question is what we include in the application tier of E-Business Suite.
Regards,
John

Posted by John Abraham on July 03, 2012 at 12:14 PM PDT #

In reviewing 761566.1 again I see a few more issues regarding RHEL/OL 6

1) Throughout this document there are numerous times where is says for RHEL/OL 6 you need to be on 11.2.0.2 or higher - yet if you check certify or 1441282.1 , 11.2.0.3 is the minimum version for the DB on RHEL/OL 6.

2) As we discussed in the comments above, 761566.1 explicitly states that MSC,MSR,MSO,PON,ENG,WIP,WPS are not supported on RHEL/OL6 - yet 761566.1 contains this section:

Relink Advanced Supply Chain Planning executables (for SLES 10 and 11, Oracle Linux/RHEL 5.4 or higher and Oracle Linux/RHEL 6 only)

During the relink phase of the installation of EBS Release 12 (12.1.1) on the above operating systems, failures will result while relinking the Advanced Supply Chain Planning (ASCP) executables MSO, MSC, MSR and FEM. To fix this problem, users are required to replace the following line under the Linux section of the $AD_TOP/bin/adrelinknew.sh:

Which gives the impression that it is supported (why tell me how to work around getting an unsupported product to compile?)

3) In 761566.1 you talk about the required changes to /etc/security/limits.conf - but note 1441282.1 differs on the soft nofile value (1024 v 4096) and the master note (1441282.1) also states soft stack 10240 is required, but it isn't listed at all in 761566.1

Can we get these discrepancies resolved so DBAs don't have to open unnecessary SRs?

Posted by Jay Weinshenker on July 24, 2012 at 07:22 PM PDT #

Jay,
1) Thanks for pointing this out, and this will be fixed soon.
2) I do see how this could be misconstrued, but providing instructions on how to avoid relinking errors that occur as part of a Rapid Install session is different from saying we and, more importantly, the underlying 3rd party vendor officially support it. I can provide more details in the 'Unsupported' section of 761566.1 to clear this up a bit, but I hope to completely remove that once the vendor in question agrees to support this. In the meantime, something like this added to the Unsupported Products list may be helpful:
While these products are distributed with the E-Business Suite (along with instructions above for relinking some of these successfully), customers should be aware that any issues found pertaining to the use of the third party products (IBM's Solver/Scheduler and CPLEX) on these OS'es may not be resolved till the vendor is able to fully support them.
3) The IUN (761566.1) is meant as a general note for installing EBS 12.1 (and the associated bundled 11gR1 DB). It is not possible to capture the requirements of all combinations of underlying OS and tech componnent support, and we fully expect customers to review the Support note that you point to if upgrading their 11gR2 DB on their DB tier to RHEL 6 for use with EBS. The IUN's recommendation is also applicable for the application tier and assumes both an app and db tier installation which is why it's different from that of purely a DB tier recommendation.
Regards,
John

Posted by John Abraham on July 26, 2012 at 01:43 PM PDT #

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