The Latest Technology Stack News Directly from EBS Development

Microsoft Office 2010 (32-Bit) Certified with E-Business Suite

Steven Chan
Senior Director

[Editor Jan. 17, 2013 update: Removed outdated references to Open Office.  We have no plans to certify the E-Business Suite with Open Office.]

Microsoft Office 2010 (32-Bit) is certified for integration with Oracle E-Business Suite 11i and Release 12 with the following desktop client operating systems:

  • Windows XP
  • Windows Vista
  • Windows 7 32-bit
  • Windows 7 64-bit
The Oracle E-Business Suite is comprised of several product families such as Financials, Supply Chain Management, Human Resources, and so on.  These product families group together collections of individual products.  Some of these products may be optionally integrated with one or more Microsoft Office components such as Excel, Word, and Projects. Individual E-Business Suite product teams have the option of building integrations between their products and one or more Microsoft Office components.  This is not mandatory.  Over forty E-Business Suite teams offer these kinds of Office integrations today. Examples of available integrations include:
  • HRMS Payroll integrations with Microsoft Excel
  • Supply Chain Management Contracts Core integration with Microsoft Word
  • Financials General Ledger (GL) integration with Microsoft Excel
  • Customer Relationship Management (CRM) Proposals integration with Microsoft Word
Which Office versions are certified? We explicitly tested Microsoft Office 2010 Professional Edition with Oracle E-Business Suite.  We expect that our certification tests also apply to:
  • Home and Student Edition
  • Home and Business Edition
  • Standard Edition
  • Professional Academic Edition
  • Professional Plus Edition
We have no plans to certify the following editions with Oracle E-Business Suite:
  • Office Web Apps
  • Starter Edition
  • Mac Edition
  • Office Mobile
I would not expect the results of our certification with Office 2010 Professional Edition to apply to the above four editions. How are these integrations supported? You can log Service Requests against the E-Business Suite product that you're trying to integrate with Microsoft Office.  For example, you might be trying to take advantage of CRM Marketing (AMS) 12.1.2's integration with Excel 2010.  To get support, you can log an SR against CRM Marketing directly.  The Support team for that product will help you diagnose and resolve the problem.  If the issue is isolated to a Microsoft product, then it may be necessary to log a corresponding support ticket with Microsoft, as well. What about 64-bit Office? Microsoft Office 2010 is available in both 32-bit and 64-bit editions. The 64-bit version is available for a subset of Microsoft's supported operating systems.  Due to a number of technology issues Oracle E-Business Suite is currently certified against the Microsoft Office 2010 32-bit edition only.  We intend to certify Office 64-bit components with the E-Business Suite; stay tuned for more details on this front.

Join the discussion

Comments ( 31 )
  • Chris Bittakis Thursday, December 16, 2010

    Is Oracle BI Publisher Template Builder for Word certified with Office 2010?

  • Steven Chan Thursday, December 16, 2010


    I would assume this to be true, but I don't have much visibility into BI Publisher certification matrices. Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our BI Publisher specialists engaged.



  • guest Wednesday, November 16, 2011

    Where can I find an integration module for Oracle Projects with MS Projects 2010 ?

  • Steven Chan Wednesday, November 16, 2011


    I think they have some kind of Microsoft Projects integration, but I'm afraid that I'm not very familiar with Oracle Projects to comment.

    Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our Projects specialists engaged.



  • Tim Monday Tuesday, March 13, 2012

    Will there be any special certification of testing of new Service Packs released for Office products?

    Office 2010 SP1 is released, wondering what certification path or testing is in progress. Do expect compatibility patches to come along.



  • Steven Chan Tuesday, March 13, 2012


    We don't generally perform certification testing with Office Service Packs. These Service Packs are considered to be "paper certified" and supported with the E-Business Suite. Office Service Packs have historically been very benign in terms of compatibility impact with the E-Business Suite. We haven't seen any issues with historical updates for Office 2003 or 2007 to date, and I would be surprised if that changes with Office 2010 Service Packs.



  • Drew Geen Friday, March 30, 2012

    Good Morning,

    Do you know if there is any update on the time lines for the 64 bit certification.

    Currently running a R12 re-implementation and it appears we have users ahead of the tech curve.

  • Steven Chan Friday, March 30, 2012

    Hi, Drew,

    We're still working on this certification.

    Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog for updates.

    Out of curiosity, do you know why some of your users require the 64-bit version instead of the 32-bit version?



  • guest Wednesday, August 29, 2012


    Several of our users also use the 64 bit of MS Office 2010. This is because they all use 64 bit W7 OS. I would be keen to learn about this version certified as soon as it is.

    Thank you,


  • Judi Doolittle Thursday, September 13, 2012


    This sounds great, but it doesn't work on the download to Word 2003 option in Contracts. I've had an Enhancement Request in for months regarding Word not working with contracts SR # is 3-1721523081, ER 10144386. Any ideas?

  • guest Friday, September 14, 2012

    Hi, Judi,

    It appears that your Service Request was closed in Nov. 2010, and that the associated ER was closed as "not an issue." According to the ER notes, all Word documents are created in Word 2003 XML format, which are readable and compatible with Word 2003 and 2007.

    If you're still experiencing issues with this in your environment, please either reopen your Service Request or log a new one. You're welcome to let me know if it gets stuck in the Support process for some reason.



  • Judi Doolittle Monday, September 17, 2012

    I opened a new SR 3-6204121581 : N:C: Downloading Contract Terms in Word 2003 does not work when you have Word 2010

    Response from SR:



    Supported Formats in Contract Terms Authoring (Doc ID 1476036.1)

    Microsoft Word 2010

    Use of Microsoft Word 2010 in Oracle Contracts is not yet certified and it is not recommended to use MS Word 2010

    Orion on "Word 2010"


    collaboration engaged with Dev to check the status of research on MS2010 and possibility to assist for any features available.

  • Steven Chan Monday, September 17, 2012

    Hello, Judi,

    Thanks for opening a new Service Request. My apologies: some of the confusion was on my part; I was focussing on the Web ADI base certification with Office 2010 and not on the specific considerations for the Contracts product.

    As your latest Service Request indicates, Contracts has a known exception for Word 2010; this is also documented in Note 1077728.1.

    If you haven't already done so, I would recommend asking your Support engineer to share with you the enhancement request that's tracking the requirement to certify Contracts with Word 2010. I can also independently escalate this from my side in the Applications Technology Group, too, but the Contracts team will be the one responsible for completing this certification.



  • cathy Friday, November 30, 2012

    Hi Steven, we do have some users having issues with Win7, office 2010, excel output from File > Export report layout, ..can you please suggest a forum where all Oracle applications users can refer to..? besides from using the google.com, microsoft site to find the answer..thank you cathy

  • Bill Sawyer Friday, December 7, 2012


    We published an excellent blog article titled, "Six Options for Getting Help for E-Business Suite Issues." You can find the article at


    I think you will find options there, including public forums, that may be of assistance to you.


    Bill Sawyer

  • edson carneiro Friday, December 28, 2012


    Do you know if there are integration with BR OFFICE ?

    Tks for your help.



  • Steven Chan Wednesday, January 2, 2013

    Hi, Edson,

    We only certify the E-Business Suite with Microsoft Office. We have no plans to certify with other Office-compatible products (due to dependencies on proprietary Microsoft VBA APIs).



  • guest Wednesday, May 15, 2013


    Please let me know if MS Office 2010 is also certified with Discoverer 11g and ADI application in R12.1.3.



  • Tim Mervyn Thursday, May 16, 2013

    Hi Parmod,

    Discoverer 11g with version (patch set 3) and higher is certified with Office 2010.

    ADI is not certified with EBS 12.1.3 or MS Office 2010 due to issues with technology compatibility, however WebADI is certified with both. Further information is available in document 1077728.1.



  • guest Thursday, May 23, 2013


    Is Oracle Tutor (Author & Publisher) compatible with Windows 10?

    Thank you.


  • Robert Farrington Thursday, May 23, 2013

    Hi Mel,

    Here is a quote that may answer your question:


    Tutor Author and Publisher Patch Numbers (and current version)

    * Tutor Author 14.0, patch # 10214625

    - Author.dot (Supports Office 2010 32-bit - support for 64-bit pending)

    - AuthorPDF.dot

    - AuthorPPT.dot

    * Tutor Publisher 14.0, patch #10214629

    - Publish.exe

    MS platform certification:

    Supports MS Windows XP/Vista/7 and MS Office 2007/2010 (32-bit)


    This is from My Oracle Support Knowledge Document 171864.1, "Patches for Oracle Tutor".

    Hope this helps.


  • Mike Hutter Wednesday, July 3, 2013

    Is BI Publisher supported with Office 2013?

  • Steven Chan Wednesday, July 3, 2013

    Hi, Mike,

    I'm part of the E-Business Suite division. I'm afraid that I don't have much visibility into the BI Publisher certification matrix.

    I'd recommend logging a Service Request against BIP to get an answer to this one.



  • guest Tuesday, September 17, 2013

    Hi Steven,

    Just wondering if Oracle E-Business Suite is now certified against the Microsoft Office 2010 64-bit edition ?

    if not, any pointers will be appreciated.



  • guest Tuesday, September 17, 2013

    Hi, Shah,

    We're still working through some final issues with our 64-bit Office certification.

    Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog. I'll post updates here as soon as soon as they're available.



  • Rich Wednesday, October 30, 2013

    When will Office 2013 be certified?

  • Steven Chan Wednesday, October 30, 2013


    Soon, I hope. We're working through the final stages of this certification right now.

    Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog. I'll post updates here as soon as soon as they're available.



  • Lissa Saturday, March 1, 2014

    Any updates on this? It is four months later and appears to have no progress. Please advise.

  • Steven Chan Friday, March 7, 2014

    Hello, Lissa,

    We're still working on this certification. Our releases of EBS 12.2 and 12.2.3 have consumed a great deal of our resources. I'm acutely aware of how eagerly many customers are awaiting this certification.

    Please monitor this blog; I'll post updates as soon as possible.



  • Mark Chapman Thursday, May 22, 2014


    This note is for MS Office 2010 and WebADI;

    Customers who are on R12.1.3 version of application, and to utilize MS Excel 2010 [ID 1272346.1], please apply patch 10108052:R12.BNE.B*

    Do we have a similar patch for MS Office 2013?


  • Steven Chan Thursday, May 22, 2014

    Hello, Mark,

    We're still working on this certification. See this externally-published article:

    Plans for Certifying Microsoft Office 2013 with E-Business Suite




Please enter your name.Please provide a valid email address.Please enter a comment.CAPTCHA challenge response provided was incorrect. Please try again.

Recent Content