Oracle's Lifetime Support policy has three phases: Premier Support, Extended Support, and Sustaining Support. For details about coverage during each phase, see:
You can purchase a support plan for your licensed products to obtain Premier Support. There is an additional fee for Extended Support.
Extended Support for Database 11.2 runs to December 31, 2020. The Extended Support fee for Oracle Database 11gR2 11.2 has been waived to December 31, 2018. See: