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Configuring Oracle Workflow with Cloud E-Mail Servers

Steven Chan
Senior Director

It is now possible to configure Oracle Workflow Notification Mailer with any cloud-based email server that supports SSL/TLS protocols.  This includes cloud-based email servers such as Microsoft Office 365 and GMail. You can configure cloud-based SMTP and IMAP email servers to handle inbound and outbound Workflow mailer processing. 

Patches are available for E-Business Suite Release 12.1.3 and 12.2.  For complete details, see:

Workflow Office 365 Gmail setup table

The notification mailer configuration wizard within Oracle Applications Manager currently does not support these new security protocol parameters, so you must perform the required configuration steps manually. You should configure outbound processing for your notification mailer first, and then configure inbound processing.

After you configure a notification mailer to use a cloud e-mail server, you must no longer use the notification mailer configuration wizard for that mailer. Instead, continue using the manual configuration scripts to update the mailer configuration as needed.

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Comments ( 2 )
  • Masi Tavas Wednesday, June 28, 2017
    is it possible to advise if EBS Oracle Workflow can work with Cloud E-Mail Servers?
  • Steven Chan Wednesday, June 28, 2017
    Hello, Masi,

    EBS 11i has been out of Error Correction Support since November 2013. We haven't validated Workflow in 11i with any cloud email servers.

    I would strongly recommend that you upgrade to EBS 12.2 or 12.1 at your earliest convenience.

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