Oracle’s Lifetime Support policy has three phases: Premier Support, Extended Support, and Sustaining Support. For details about coverage during each phase, see:
You can purchase a support plan for your licensed products to obtain Premier Support. There is an additional fee for Extended Support.
Extended Support for Oracle Database 12.1.0.2 is available through July 31, 2022. We are pleased to announce that Extended Support fees are waived for Oracle Database 12.1.0.2 for Oracle Database licenses used for Oracle E-Business Suite through July 31, 2022.
For additional details and the process to determine your eligibility, refer to the following:
- Extended Support Fee Waiver for Oracle Database 12.1 and 11.2 for Oracle E-Business Suite (MOS Note 2522948.1)
For Oracle Database 11.2.0.4, Extended Support fees are waived through December 31, 2020 for Oracle Database licenses used for Oracle E-Business Suite. December 31, 2020 is the end of the Extended Support period for Oracle Database 11.2.0.4. After December 2020, ACS Market Driven Support (MDS) is available for Oracle Database 11.2.0.4.
For additional details regarding MDS for Oracle Database 11.2.0.4, refer to the following:
References
- Extended Support Fee Waiver for Oracle Database 12.1 and 11.2 for Oracle E-Business Suite (MOS Note 2522948.1)
- Release Schedule of Current Database Releases (MOS Note 742060.1)
- Oracle Market Drive Support for Oracle Database 11g Release 2 (PDF)
