Customer Experience Technology

The Power of Connection: Turning Effort into Reward at TriNet

The Power of Connection: Turning Effort into Reward at TriNet

Elizabeth Shaheen 4 minute read
Introducing the Oracle B2C Service Cloud (RightNow) to Fusion Service Transformation Program: Powering the Future of Service Excellence

Introducing the Oracle B2C Service Cloud (RightNow) to Fusion Service ...

Nicole James 2 minute read
The Age of AI-First Selling Has Arrived

The Age of AI-First Selling Has Arrived

Kartik Raghavan 2 minute read
Oracle Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center

Oracle Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ ...

Ling Zhang 3 minute read
Rethinking Enterprise Software: From UI to Agents

Rethinking Enterprise Software: From UI to Agents

Kamyar Seradjfar 3 minute read
From Syntactic to Semantic: A New Era of AI-First Revenue Applications

From Syntactic to Semantic: A New Era of AI-First Revenue Applications

Kartik Raghavan 2 minute read
Oracle Named a Leader in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms for the 9th Consecutive Year

Oracle Named a Leader in the 2025 Gartner® Magic Quadrant™ for Sales ...

Carrie West 3 minute read
If AI Is the New Workforce, Who’s Managing It?

If AI Is the New Workforce, Who’s Managing It?

Brett Weigl 3 minute read
Knowledge-centered Service: Why AI is the Next Frontier for Knowledge Management

Knowledge-centered Service: Why AI is the Next Frontier for Knowledge ...

Jeff Elser 2 minute read
From Scribbles to Sales: Meet Your New AI Writing Wingman

From Scribbles to Sales: Meet Your New AI Writing Wingman

Nick Vautier 2 minute read
‘ASK Agent’: Revolutionizing the Oracle B2C Service Agent Experience with AI Integration

‘ASK Agent’: Revolutionizing the Oracle B2C Service Agent Experience ...

Jyothi Krishna P 16 minute read
Revenue Transformation: Perfecting Hybrid Bundles with Complex Configurations

Revenue Transformation: Perfecting Hybrid Bundles with Complex ...

Eswar Vadya 3 minute read
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