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Faster time-to-market and seamless customer experience with Oracle ...
Carrie West
Erin Sun
3 minute read
What B2B companies can learn from consumers’ service experiences
Seth Singer
3 minute read
Oracle named a Leader in the 2022 Gartner® Magic Quadrant™ for ...
Carrie West
4 minute read
The CX Snapshot — May 2022
Beth Perry
45 minute read
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Often Imitated Podcast: I Want You...to be a Homeowner with Alex ...
Nicola Fairhead
18 minute read
Top 5 pieces of advice for cloud migration projects
Susan Aumack
5 minute read
Strengthen your customer experience strategy with these 5 tips
Beth Perry
4 minute read
Often Imitated Podcast: Making customer education an art with Ben ...
Nicola Fairhead
13 minute read
Often Imitated Podcast: The Art of Anticipating Needs with Ali Diab, ...
Nicola Fairhead
19 minute read
New definitions of customer experience for 2022
Beth Perry
4 minute read
Sales in 2022: Securing future sales success with revenue optimization
Heather Sieberg
4 minute read
The benefits of putting your CRM system on autopilot
Thomas Wyatt
4 minute read
CPQ
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4 myths about enterprise configure, price, quote (CPQ)
Sarah Falcon
6 minute read
What can a CPQ certification do for you?
Beth Perry
3 minute read
What kinds of businesses can benefit from CPQ?
Reanna Gutierrez
3 minute read
What is the CPQ process?
Reanna Gutierrez
3 minute read
Configure, Price, Quote (CPQ) has its own unique glossary of terms
Beth Perry
3 minute read
6 myths about configure, price, quote (CPQ) debunked
Graham McInnes
4 minute read
5 ways to measure success with your CPQ tool
Annie Calfo
4 minute read
“What is CPQ?” The better question is “What can CPQ be?”
Beth Perry
3 minute read
Customer Experience Strategy
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Enterprise Software Appetites Are Increasingly Industry-specific
Pritham Shetty
4 minute read
Often Imitated Podcast: I Want You...to be a Homeowner with Alex ...
Nicola Fairhead
18 minute read
The most common challenges in customer experience strategy
Nicola Fairhead
4 minute read
Strengthen your customer experience strategy with these 5 tips
Beth Perry
4 minute read
7 characteristics of the modern customer
Samantha Hausler
2 minute read
WINDTRE to transform from telco to digital service provider with ...
Pierre Obeid
3 minute read
Digital-first customer service: Exploring the power of predictive ...
Piers Conway
4 minute read
Employees are the new customer: Why fusing the employee and customer ...
Harald Behnke
4 minute read
Customer Experience Technology
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Intelligent visual guidance helps field service teams solve problems ...
Rick Shimko
3 minute read
Why partner-powered customer experiences are better than going it ...
Jeff Wartgow
3 minute read
Pivoting to a subscription business model? How to get it right.
Vivek Sudhakar
4 minute read
What is a collaborative CRM?
Nicola Fairhead
2 minute read
Is subscription selling right for your business?
Elizabeth Shaheen
3 minute read
Workspace with Adaptive Search: A seller’s one-stop shop for CRM ...
Kayleigh Halko
4 minute read
Eliminating customer experience gaps with Oracle Unity Customer Data ...
Atif Zubair
4 minute read
Oracle helps field service teams deliver consistent and efficient ...
Jeff Wartgow
2 minute read
Customer Service
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THE FUTURE OF CX: PART 4 You don’t have to choose between best and ...
Rob Tarkoff
5 minute read
Oracle Named a Leader in the 2022 Gartner® Magic Quadrant™ for Field ...
Rick Shimko
3 minute read
Intelligent visual guidance helps field service teams solve problems ...
Rick Shimko
3 minute read
Why partner-powered customer experiences are better than going it ...
Jeff Wartgow
3 minute read
Digital-first customer service: Creating the convenience customers ...
Piers Conway
5 minute read
[Infographic] 6 ways to meet customer expectations with intelligent ...
Nicola Fairhead
1 minute read
4 steps for embracing change and finding success in a shifting ...
Rhianna Albert
4 minute read
The secret behind high customer service satisfaction scores
Lorrie Meyer
3 minute read
Customer Success Stories
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Top 5 pieces of advice for cloud migration projects
Susan Aumack
5 minute read
WINDTRE to transform from telco to digital service provider with ...
Pierre Obeid
3 minute read
Markies Mondays: The power of contextual intelligence to deliver ...
Autumn Black
3 minute read
How fusing back- and front-office experiences can benefit your ...
Harald Behnke
4 minute read
Markies Mondays: Using contextual intelligence to target customers in ...
Autumn Black
4 minute read
Oracle's year in review: Helping customers turn change into ...
Joyce Boland
5 minute read
Markies Mondays: 4 system integrators that changed the game for ...
Roger Feigelson
5 minute read
Markies Mondays: 5 software innovators that help companies achieve ...
Stephen Fioretti
6 minute read
CX News & Events
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Oracle Named a Leader in the 2022 Gartner® Magic Quadrant™ for Field ...
Rick Shimko
3 minute read
Oracle Named a Leader in both The Forrester Wave™ for CRM Suites and ...
Carrie West
3 minute read
Oracle engineers CRM's future
Rob Tarkoff
2 minute read
CX Report: Today’s customers crave happiness—and they want brands to ...
Nicola Fairhead
3 minute read
Marketers: Don’t Forget the LOLs
Rob Tarkoff
3 minute read
4 steps for embracing change and finding success in a shifting ...
Rhianna Albert
4 minute read
Submissions are open for Oracle's 16th annual Markie Awards
Jaime Mehra
3 minute read
Generation-spanning survey reveals consumer perceptions of the ...
Jeff Wartgow
4 minute read
Data Utilization & Analytics
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IDC MarketScape names Oracle a Leader in the Worldwide Customer Data ...
Jake Spencer
4 minute read
How clean is your sales and marketing data?
Mary Correnti
4 minute read
Eliminating customer experience gaps with Oracle Unity Customer Data ...
Atif Zubair
4 minute read
Forrester names Oracle Unity Customer Data Platform a Strong ...
Dave Stark
3 minute read
Stay cool (or warm) at your IoT-connected home or business
Shawna Drollinger
3 minute read
3 ways Oracle Red Bull Racing crafts the ultimate customer experience
Jose-Andres Camacho
4 minute read
CDP vs. CRM vs. DMP: Their differences, capabilities, and how they ...
Michael McNichols
4 minute read
Four customer data categories and how to use them
Dave Stark
3 minute read
Marketing
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Black History Month 2022: Celebrating Black trailblazers in ...
Nicola Fairhead
5 minute read
How to drive consistency with your cross-channel marketing for the ...
Cynthia Price
5 minute read
CDP vs. CRM vs. DMP: Their differences, capabilities, and how they ...
Michael McNichols
4 minute read
Oracle’s Larry Ellison offers a plan to help salespeople sell more
Natalie Gagliordi
5 minute read
A post-pandemic paradigm for marketers
Rob Tarkoff
4 minute read
Markies Mondays: The Customer Experience Journey
Christine Davis
4 minute read
Join us for The Future of CRM: Engineering Better Experiences
Rob Tarkoff
2 minute read
Oracle wins big with 6 Adweek “Readers’ Choice” awards
Rob Tarkoff
3 minute read
Retail & Commerce
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The digital evolution of commerce: Take our self-assessment to see if ...
Ben Tarkoff
3 minute read
What is headless commerce—and is it right for you?
Shad Stalians
7 minute read
The rise of ecommerce: what the new digital standard for B2B commerce ...
Ben Tarkoff
3 minute read
3 keys to creating a successful ecommerce experience for your ...
Ben Tarkoff
4 minute read
Can retailers plan for the great retail reset of 2022?
Rob Schilling
5 minute read
7 characteristics of the modern customer
Samantha Hausler
2 minute read
Five ways IoT is impacting customer experience in the automotive ...
Jessica Kaufman
3 minute read
Oracle sets the gold standard for B2B commerce in the "2021 Paradigm ...
Annie Calfo
3 minute read
Sales
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Oracle Named a Leader in both The Forrester Wave™ for CRM Suites and ...
Carrie West
3 minute read
The future of CRM – engineering connected sales experiences for B2B
Andrea Cesarini
3 minute read
Oracle engineers CRM's future
Rob Tarkoff
2 minute read
Pivoting to a subscription business model? How to get it right.
Vivek Sudhakar
4 minute read
4 myths about enterprise configure, price, quote (CPQ)
Sarah Falcon
6 minute read
What is a collaborative CRM?
Nicola Fairhead
2 minute read
CRM should work for sellers, not the other way around
Annie Calfo
6 minute read
Is subscription selling right for your business?
Elizabeth Shaheen
3 minute read
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