Oracle Blogs | Customer Experience Blog

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko
4 minute read

Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for the ...

Seth Singer
3 minute read

IDC MarketScape Recognizes Oracle as a Leader in CDP for the ...

Atif Zubair
4 minute read

Beyond bonuses: Master the art of motivating sales success

Nick Vautier
3 minute read

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Beyond bonuses: Master the art of motivating sales success

Nick Vautier 3 minute read
What B2B companies can learn from consumers’ service experiences

Seth Singer 3 minute read
Often Imitated Podcast: I Want You...to be a Homeowner with Alex ...

Nicola Fairhead 18 minute read
Top 5 pieces of advice for cloud migration projects

Susan Aumack 5 minute read
Strengthen your customer experience strategy with these 5 tips

Beth Perry 4 minute read
Often Imitated Podcast: Making customer education an art with Ben ...

Nicola Fairhead 13 minute read
Often Imitated Podcast: The Art of Anticipating Needs with Ali Diab, ...

Nicola Fairhead 19 minute read
New definitions of customer experience for 2022

Beth Perry 4 minute read

CPQ

Unlocking revenue success: Oracle ranks first in the Ventana Research ...

Carrie West 5 minute read
Oracle named a Leader in The Forrester Wave™: Configure, Price, Quote ...

Carrie West 3 minute read
Faster time-to-market and seamless customer experience with Oracle ...

Carrie West 3 minute read
Oracle named a Leader in the 2022 Gartner® Magic Quadrant™ for ...

Carrie West 4 minute read
4 myths about enterprise configure, price, quote (CPQ)

Sarah Falcon 6 minute read
What can a CPQ certification do for you?

Beth Perry 3 minute read
What kinds of businesses can benefit from CPQ?

Reanna Gutierrez 3 minute read
What is the CPQ process?

Reanna Gutierrez 3 minute read

Customer Experience Strategy

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko 4 minute read
IDC MarketScape Recognizes Oracle as a Leader in CDP for the ...

Atif Zubair 4 minute read
Beyond bonuses: Master the art of motivating sales success

Nick Vautier 3 minute read
Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for Sales ...

Carrie West 3 minute read
The Future of Sales at Oracle CloudWorld 2023: Revenue Transformation

Kartik Raghavan 2 minute read
CloudWorld 2023 Preview: Embrace the Future of Service with ...

Rick Shimko 2 minute read
The Future of Marketing at Oracle CloudWorld 2023: Precision Revenue ...

Srishti Sofat 2 minute read
Smooth sailing: Manage employee churn with Oracle Incentive ...

Chad Bryant 3 minute read

Customer Experience Technology

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko 4 minute read
IDC MarketScape Recognizes Oracle as a Leader in CDP for the ...

Atif Zubair 4 minute read
Beyond bonuses: Master the art of motivating sales success

Nick Vautier 3 minute read
Efficiency redefined: How Oracle Incentive Compensation raises the ...

Jaideep Nair 3 minute read
CloudWorld 2023 Preview: Embrace the Future of Service with ...

Rick Shimko 2 minute read
Unlocking revenue success: Oracle ranks first in the Ventana Research ...

Carrie West 5 minute read
Smooth sailing: Manage employee churn with Oracle Incentive ...

Chad Bryant 3 minute read
Why Oracle Incentive Compensation and Oracle Cloud Infrastructure are ...

Nick Vautier 4 minute read

Customer Service

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko 4 minute read
Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for the ...

Seth Singer 3 minute read
CloudWorld 2023 Preview: Embrace the Future of Service with ...

Rick Shimko 2 minute read
What B2B companies can learn from consumers’ service experiences

Seth Singer 3 minute read
THE FUTURE OF CX: PART 4 You don’t have to choose between best and ...

Rob Tarkoff 5 minute read
Oracle Named a Leader in the 2022 Gartner® Magic Quadrant™ for Field ...

Rick Shimko 3 minute read
Intelligent visual guidance helps field service teams solve problems ...

Rick Shimko 3 minute read
Why partner-powered customer experiences are better than going it ...

Jeff Wartgow 3 minute read

Customer Success Stories

Top 5 pieces of advice for cloud migration projects

Susan Aumack 5 minute read
WINDTRE to transform from telco to digital service provider with ...

Pierre Obeid 3 minute read
Markies Mondays: The power of contextual intelligence to deliver ...

Autumn Black 3 minute read
How fusing back- and front-office experiences can benefit your ...

Harald Behnke 4 minute read
Markies Mondays: Using contextual intelligence to target customers in ...

Autumn Black 4 minute read
Oracle's year in review: Helping customers turn change into ...

Joyce Boland 5 minute read
Markies Mondays: 4 system integrators that changed the game for ...

Roger Feigelson 5 minute read
Markies Mondays: 5 software innovators that help companies achieve ...

Stephen Fioretti 6 minute read

CX News & Events

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko 4 minute read
Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for the ...

Seth Singer 3 minute read
Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for Sales ...

Carrie West 3 minute read
CloudWorld 2023 Preview: Embrace the Future of Service with ...

Rick Shimko 2 minute read
Unlocking revenue success: Oracle ranks first in the Ventana Research ...

Carrie West 5 minute read
The Future of Marketing at Oracle CloudWorld 2023: Precision Revenue ...

Srishti Sofat 2 minute read
Explore the Future of Customer Experience at CloudWorld 2023

Rick Shimko 2 minute read
Siebel CRM at Oracle CloudWorld 2023

John Bedford 2 minute read

Data Utilization & Analytics

IDC MarketScape Recognizes Oracle as a Leader in CDP for the ...

Atif Zubair 4 minute read
Introducing Oracle Unity for Oracle B2C Service: The perfect ...

Carrie West 4 minute read
IDC MarketScape names Oracle a Leader in the Worldwide Customer Data ...

Jake Spencer 4 minute read
How clean is your sales and marketing data?

Mary Correnti 4 minute read
Eliminating customer experience gaps with Oracle Unity Customer Data ...

Atif Zubair 4 minute read
Forrester names Oracle Unity Customer Data Platform a Strong ...

Dave Stark 3 minute read
Stay cool (or warm) at your IoT-connected home or business

Shawna Drollinger 3 minute read
3 ways Oracle Red Bull Racing crafts the ultimate customer experience

Jose-Andres Camacho 4 minute read

Marketing

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko 4 minute read
IDC MarketScape Recognizes Oracle as a Leader in CDP for the ...

Atif Zubair 4 minute read
The Future of Marketing at Oracle CloudWorld 2023: Precision Revenue ...

Srishti Sofat 2 minute read
Black History Month 2022: Celebrating Black trailblazers in ...

Nicola Fairhead 5 minute read
How to drive consistency with your cross-channel marketing for the ...

Cynthia Price 5 minute read
CDP vs. CRM vs. DMP: Their differences, capabilities, and how they ...

Michael McNichols 4 minute read
Oracle’s Larry Ellison offers a plan to help salespeople sell more

Natalie Gagliordi 5 minute read
A post-pandemic paradigm for marketers

Rob Tarkoff 4 minute read

Retail & Commerce

Faster time-to-market and seamless customer experience with Oracle ...

Carrie West 3 minute read
The digital evolution of commerce: Take our self-assessment to see if ...

Ben Tarkoff 3 minute read
What is headless commerce—and is it right for you?

Shad Stalians 7 minute read
The rise of ecommerce: what the new digital standard for B2B commerce ...

Ben Tarkoff 3 minute read
3 keys to creating a successful ecommerce experience for your ...

Ben Tarkoff 4 minute read
Can retailers plan for the great retail reset of 2022?

Rob Schilling 5 minute read
Oracle named a Leader in the Forrester Wave™ for B2B Commerce ...

Ben Tarkoff 3 minute read
7 characteristics of the modern customer

Samantha Hausler 2 minute read

Sales

Generative AI is changing Customer Experience (CX) for good (and for ...

Rick Shimko 4 minute read
IDC MarketScape Recognizes Oracle as a Leader in CDP for the ...

Atif Zubair 4 minute read
Beyond bonuses: Master the art of motivating sales success

Nick Vautier 3 minute read
Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for Sales ...

Carrie West 3 minute read
The Future of Sales at Oracle CloudWorld 2023: Revenue Transformation

Kartik Raghavan 2 minute read
Efficiency redefined: How Oracle Incentive Compensation raises the ...

Jaideep Nair 3 minute read
Unlocking revenue success: Oracle ranks first in the Ventana Research ...

Carrie West 5 minute read
Smooth sailing: Manage employee churn with Oracle Incentive ...

Chad Bryant 3 minute read

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