Introduction

Workflow Administrator is a user who can take various administrative actions on a Workflow Process. In addition to that a Workflow Administrator can view the progress of a work item in a workflow process by connecting to the Workflow Monitor using a standard Web browser that supports Java. The Workflow Monitor displays an annotated view of the process diagram for a particular instance of a workflow process, so that users can get a graphical depiction of their work item status.

Setting up a Workflow Administrator

To setup a user as a Workflow Administrator, you can navigate to
Workflow Administrator Web Applications > Administrator Workflow >
Administration > Workflow Configuration. Here, there is a field
called “Workflow System Administrator” to which a user can be assigned.

WARNING: If the value of this
field is set as ‘*’, then every user on that E-Business Suite instance
is considered as a Workflow Administrator. Hence, it is advisable not to
set the value as ‘*’.

The following section presents us with different areas of Workflow and the actions a Workflow Administrator can perform in those areas:

Notification System

A Workflow Administrator can

  • Search and view any notification in the E-Business Suite application using Notification Search function.
  • Take any action on a Notification such as Respond, More Information Request, Reassign etc. An exception to this is Notifications requiring Digital Signatures (notifications requiring Password Based and Certificate Based Signature) where even a Workflow Administrator cannot respond to as it requires Digital Signatures of the recipient.
  • Respond to a notification that is sent by him/her.
  • Reassign even notifications restricted for reassign action (through #HIDE_REASSIGN attribute).
  • Restrict the list of users to whom a user can reassign a notification or request more information from (using #WF_REASSIGN_LOV).
  • Define vacation rules for any user and can update them appropriately.
  • Add list of item types that can be used in providing Worklist Access to or defining Vacation Rules for those item types
  • Reassign a notification that is not responded to and the workflow process waiting on that.

Business Event System

A Workflow Administrator can

  • Create, modify or test business events
  • Create or modify subscriptions, agents and systems

Workflow Mailer

A Workflow Administrator can
  • Setup Workflow Mailer to
    • Determine which response method should be used for a notification response to Email Notifications (Ex: template response or direct response)
    • Determine how frequently summary notifications are sent

 Status Monitor

A Workflow Administrator can

  • Perform administrative operations on a Workflow Process from Status Monitor screen. An admin can Cancel, Suspend, Retry, Skip a workflow process.
  • Set the display size of Status diagram that shows the current state of a Workflow in a diagrammatic representation.
  • Set default user preference values globally using workflow Configuration page.

More information can be obtained from the following documents: