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Microsoft IE LogoMicrosoft has published this reminder to all customers:

Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical supports (sic) and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

What does this mean for EBS users?

This notice applies to all Oracle E-Business Suite users.  After January 12, 2016, Oracle will no longer certify older versions of IE with any updates to Oracle E-Business Suite, including EBS releases 11i, 12.0, 12.1, and 12.2.

All EBS customers must follow Microsoft's guidance and upgrade to IE 11. See:

What are the EBS support implications of staying on an older IE version?

You will continue to have access to existing EBS patches and documentation for older IE releases via My Oracle Support.

Oracle may attempt to assist with questions about older IE releases.  Oracle's ability to assist may be limited by lack of access to desktops running those older releases.

Oracle will issue new patches only for issues that can be reproduced on IE 11.


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Steven Chan

Senior Director

Steven Chan was a Senior Director in the Oracle Applications Technology Group.  He managed EBS technology stack certifications, ATG product management, ATG documentation and curriculum, and ATG Quality Assurance in the E-Business Suite Development division.

Steven joined Oracle in 1998.  Steven retired from Oracle in 2019. Prior to joining Oracle, he held positions with IBM, Deloitte & Touche Consulting, and other software companies. 

Steven is an Oracle ACE and a three-time recipient of the Oracle Applications User Group 'Ambassador of the Year' Award (2007, 2009, 2010). Steven received the Oracle Applications User Group Lifetime Service Award in 2011.

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