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64-bit Internet Explorer 8 and 9 Certified with Oracle E-Business Suite

Steven Chan
Senior Director

64-bit versions of Microsoft Internet Explorer 8 and 9 are certified with Oracle E-Business Suite.  IE 64-bit will run the 64-bit JRE plug-in. You can deploy these 64-bit IE releases as desktop browser clients for your EBS 11i and 12 end-users running 64-bit versions of Windows 7 and Windows 7 Service Pack 1 (SP1).

How will this work?Microsoft IE Internet Explorer logo

By design Microsoft does not allow the 64-bit browser to be set as default on the desktop client. Launching IE from a 3rd party application will cause the default 32-bit version of the browser to open which is expected behavior.

For example: Report Manager users running drill down from Adobe Acrobat Reader or Microsoft Excel output will find that the Oracle E-Business Suite window will open using the default 32-bit browser.

The 32-bit and 64-bit stacks (Internet Explorer Browser and JRE plug-in) will run independently, from their individual homes, on the same Windows 7 (64-bit) desktop client. In certain circumstances this allows the use of two different plug-in versions (one 32-bit and one 64-bit) from a single desktop to the same or different Oracle E-Business Suite environments.

The 64-bit JRE does not currently include an automatic update facility. Upgrading the 64-bit plug-in can be done with a download from the EBS web server or via manual download of the 64-bit Windows version to the desktop.

Microsoft Office logoWhat about Microsoft Office?

At this point, we have certified the following configurations:

  1. Windows 7 32-bit, 32-bit browser, 32-bit JRE
  2. Windows 7 64-bit, 32-bit browser, 32-bit JRE
  3. Windows 7 64-bit, 64-bit browser, 64-bit JRE

All three combinations are currently certified only with 32-bit Microsoft Office versions.  We have plans to certify 64-bit versions of Microsoft Office.  We're focussing on getting EBS 12.2 completed right now, so we'll revisit our 64-bit Office integration points when the former is completed. 

In the meantime, we could use some feedback from you.  I'm very curious about your business case for deploying 64-bit versions
instead of 32-bit versions.  Why do your users need the 64-bit versions?  If you're interested in 64-bit versions of Office, please drop me a line (or post a comment here) with details about the 64-bit Office version that you intend to deploy. 

Oracle E-Business Suite 11i Prerequisites

  • Oracle Applications patch 10 (11.5.10) plus Maintenance Pack 11.5.10 CU2 or higher
  • Oracle Applications Technology 11i.ATG_PF.H Rollup 6 (RUP 6) (patch 5903765) or higher.
  • Oracle Developer 6i patch set 19 ( (see note 125767.1).
  • Java plug-in JRE 1.6.0_32 (64-bit) or higher.
  • MLR patch 13384700 or higher.

Oracle E-Business Suite R12.0 Prerequisites

  • Oracle Applications Technology R12.ATG_PF.A.DELTA.6 (patch 7237006) or higher.
  • Oracle Forms Version or higher.
  • Java plug-in JRE 1.6.0_32 (64-bit) or higher.

Oracle E-Business Suite R12.1 Prerequisites

  • Oracle E-Business Suite 12.1.1 or higher.
  • Java plug-in JRE 1.6.0_32 (64-bit) or higher.


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Comments ( 9 )
  • Ian Neal Monday, April 30, 2012


    We currently use Office 2003 on top of Windows 2003 R2 / Citrix XenApp 5.0. We were planning to deploy Office 2010 64-bit on top of Windows 2008 R2 / Citrix XenApp 6.5 by October 2012. We have looked at using VDI instead but that requires more resources on the VM hosts than using Citrix, plus we would have replace most of the client devices.


  • Steven Chan Tuesday, May 1, 2012

    Hi, Ian,

    Thanks for the insight into your plans. That's helpful.



  • Harry Singh Tuesday, October 16, 2012


    We are planning on releasing deskop pc's with windows 7 and office 2012 both would be 64bit versions.


  • Steven Chan Tuesday, October 16, 2012

    Thanks, Harry. What is the business reason for using Office 2012 64-bit instead of 32-bit?



  • guest Wednesday, May 8, 2013

    Hi Steven

    Is ie8 on Server 2008r2 via xenapp 6.5 certified for use with r11? is there some type of best practices document?

  • Steven Chan Wednesday, May 8, 2013

    Hi, Guest,

    IE 8 is certified for Windows desktop clients accessing the E-Business Suite's server-based components. These certifications allow Windows end-users to access the E-Business Suite.

    We do not certify IE on Windows Server, since that combination is not aimed at Windows end-users.

    I'm inferring by your reference to "xenapp 6.5" that you're trying to virtualize this is some manner. We do not certify the E-Business Suite on third-party virtualization tools. We don't publish any best practices papers for third-party virtualization tools.



  • Ian Neal Sunday, May 12, 2013

    Hi Guest,

    We also use Citrix XenApp 6.5 (thin client technology) and prior to that Citrix Presentation Server for deploying access to Oracle E-Business Suite 11i. The usual rule before logging an SR with Oracle is to make sure that you can reproduce the issue using a similar certified thick client (e.g. for Windows 2008 Server reproduce it on Windows 7).

    I am not aware of any changes we have had to make for Citrix that we would not have had to have done for a thick client deployment (e.g. preventing java from updating itself).



  • guest Friday, May 17, 2013

    Are there recommendations/advantages in using IE9 32bits or 64bits with

    E-Business R12.1.3 ?



  • Tim Mervyn Monday, May 20, 2013


    There are are no particular advantages/disadvantages in using the 32 or 64-bit versions of the browser with EBS. The only major difference is if you run Java content (e.g. forms). The 64-bit JRE version which is used with the 64-bit browser does not have the JRE autoupdate feature on the desktop. If this feature is required you should opt for the 32-bit release.



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