Maximise your AI success – prepare, deploy and succeed with AI Adoption.
Adopting artificial intelligence (AI) isn’t just about implementing new technology—it’s about empowering your business to transform processes, innovate faster, and deliver better experiences for your customers. Whether you’re just beginning your journey or advancing existing AI capabilities, the right learning opportunities and tools can help your business maximize AI success.
Here’s a few considerations to help you maximize AI success.
Discover: Stay ahead and abreast of Oracle’s latest AI capabilities and Innovations
The accelerating pace of development in AI functionality simply means organizations can expand the availability of AI driven use cases and enhance the precision and power of existing AI models deployed. In addition to powering the development and hosting of AI models and services through Oracle Cloud Infrastructure, Oracle’s AI for applications are
✔️ Built-in, not bolted on
✔️ Ready for the Enterprise
✔️ Grounded in your data, policies and roles
A great place to start in your AI journey with Oracle is using Oracle Cloud Success Navigator, an interactive digital platform that provides your organization with a clear roadmap to help you optimize your cloud transformation. Within Cloud Success Navigator, is AI Adoption Center, a space to learn what’s available from Oracle, an overview of Fusion AI Agent Studio, implementation best practices and governance and any pre-requisities to enable AI within your Oracle Fusion instance. Here you can learn AI capability, plan for your deployment, and equip your implementation teams with the advice they need to suceed with AI.
Figure 1: Snippet from Cloud Success Navigator’s AI Adoption Center
You can try AI Adoption Center’s for free within Oracle Cloud Success Navigator.
Learn: Build confidence and skills with training and certifications
Successful transformation relies on your people’s readiness and adaptability. Part of this is being able to grasp simple, and subject matter expertise within AI.
Oracle provides an array of online training and certifications to help everyday users (business, technical, students) to acquire and master AI skills. Users can take courses from:
✔️ Foundations in Generative AI, Machine Learning, Data Science and Database 23Ai
✔️ An understanding of AI use cases in Fusion Applications ERP, HCM, CX and SCM
✔️ How to build and develop AI Agents in Fusion AI Agent Studio.
At the time of writing, training and certification are free as part of Oracle’s Race to Certification program, allowing users access to content and certification until October 31st, 2025.
Figure 2: Snippet of Available Training paths for Oracle’s AI Training and Certification
Deploy: Support users with integrated, contextual guidance
AI’s value is realized when it becomes part of your users daily workflows. Ensuring your end users are equipped and confident is critical and reduces the AI Adoption risk. Many users have different levels of understanding, comfort in adapting to new AI processes and workflows. Proactive, personalized guidance in-application using Oracle Guided Learning can help users understand featrues, adopt new processes, and maximize productivity with AI tools.
Oracle Guided Learning helps users adopt AI
✔️ Availability – Use in-app messages to alert users of new AI features
✔️ Purpose and Use – Use in-app tooltips to provide concise direction in how an AI tool should be used
✔️ Compliance and training – Link to AI poilicies within your application and/or other training assets to ensure users are ready to embrace their new tools
✔️ Satisfaction – Collect user feedback from using AI tools with in-app surveys
Figure 3: A video demonstrating some of Oracle Guided Learning’s Adoption capabilities in supporting awareness, purpose and satisfaction.
Measure: Track adoption and optimize for success
It’s important to know not just that you’ve launched AI tools, but that they’re being used effectively and delivering value
You can measure AI adoption and attribution by using Oracle Guided Learning’s analytics and hotspots to measure consumption of AI tools and attribution.
✔️ AI Consumption – Measure AI interaction by deploying hotspots onto AI components (whether it be ChatBot or web-component). You can then download reports to measure interactions, the users who interacted with it and how often they did.
✔️ AI Enablement Measurement – Measure guide effectiveness, who engaged with your in-app messages, tooltips and surveys.
✔️ AI Attribution – Build invisible paths in your application when a user interacts with an AI Agent and then proceeds to clicking on a process to complete an action
Figure 4: A snippet of an analytics report for an AI Enablement Message.
AI transformation isn’t just a technology project—it’s an evolution that touches every part of your business. Oracle’s comprehensive suite of resources and built-in guidance makes it easier for organizations of any size to prepare, deploy, and succeed with AI.
Want to explore more about what you read? Access the links above, and/or contact Oracle Customer Sucess Services today.