In this episode of The PeopleSoft Connection — a Quest On Air podcast — hosts and PeopleSoft users Brooke Repine and Stephen Valentine are joined by Russell Broom, Vice President of PeopleSoft Strategy and Development at Oracle. Their conversation explores how PeopleSoft is evolving to modernize the user experience, improve productivity, reduce technical debt, and prepare for AI-enabled ways of working.
AI enablement for PeopleSoft Customers
Natural Language Assistant – PeopleSoft’s generative AI strategy is focused on providing the infrastructure needed to connect PeopleSoft securely with AI services and agentic platforms. PeopleSoft’s approach is designed to support the model that best fits each organization. PeopleSoft search indexes would retrieve secured information, while REST services would complete transactions. For example, an employee could ask for a leave balance, receive an answer based on their PeopleSoft data and security, and then submit a vacation request through the same conversational experience. Similar patterns could support expenses, vouchers, and other business processes.
Key Capabilities Highlighted in the Episode
- Modern Landing Page: Notifications, approvals, suggested actions, announcements, and ‘Continue With’ links bringing important work directly to users.
- Customization Insights: Organizations can identify customizations, assess ownership and maintenance effort, and determine whether delivered functionality or process redesign could reduce technical debt.
- Code Assist: AI-assisted explanations of PeopleCode and application packages could help teams understand inherited customizations, troubleshoot issues, and address knowledge gaps as experienced PeopleSoft resources retire.
- Smarter Search: Typo tolerance and semantic search are intended to deliver useful results when users misspell a term or search by concept rather than an exact keyword.
Take Action
- Explore PeopleTools 8.63 capabilities.
- Review your customization inventory and identify candidates for retirement.
- Subscribe to Oracle security alerts and remain current on updates.
- Participate in PeopleSoft Ideas Lab, focus groups, SIGs, and the Innovator program.
The episode’s message is clear: modernization does not mean abandoning the value already built into PeopleSoft. By staying current and adopting new experience, search, lifecycle-management, and AI-enablement capabilities, organizations can make PeopleSoft easier to use, maintain, and extend.
Listen to the full episode here, and subscribe to The PeopleSoft Connection through your preferred podcast channel 🎧 Spotify | Apple Podcasts | Amazon Music