Enterprise Manager Technology Forum Frequently Asked Questions

January 27, 2025 | 5 minute read
Moe Fardoost
Senior Director of Product Management
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Oracle Enterprise Manager Technology Forum 2024 concluded on December 19, 2024, and it was a resounding success with over 800 questions submitted during the three-day event. The forum showcased several exciting developments and provided valuable insights to attendees. Here are some of the highlights:

Launch of Oracle Enterprise Manager 24ai (EM 24ai):

Wim Coekaerts, EVP, Software Development, and Mughees Minhas, SVP, Enterprise and Cloud Manageability, unveiled the highly anticipated EM 24ai, the latest version of Oracle's enterprise management solution.

  • Product Demos: Attendees witnessed live demonstrations of EM 24ai's new artificial intelligence capabilities, showcasing how AI can enhance enterprise management.
  • Customer Spotlight: United Airlines shared their experiences and best practices as a valued Oracle customer, providing a real-world perspective on the benefits of Oracle solutions.
  • DevOps Best Practices: The Oracle Applications Cloud DevOps organization presented their insights on DevOps, offering valuable tips and strategies for effective development and operations.
  • New Engineered Systems Packs: Oracle introduced new Engineered Systems Packs, providing enhanced solutions for various enterprise needs.
  • Technology Sessions: The forum featured 25 technology sessions, covering a wide range of topics, including cloud computing, database management, security, and more.

As promised, the following is a consolidated list of the most frequently asked questions and their corresponding answers from the Oracle Enterprise Manager Technology Forum 2024.

Q: What are the highlights of EM 24ai?

A: EM 24ai highlights are in four categories. Platform modernization includes major scalability and performance improvements for EM’s user interface and back-end architecture, remote agent support, and customizable dashboards. Operational continuity includes the Zero Downtime monitoring service and job system as well as highly available remote agent pools. AI insights includes a state-of-the-art AI assistant capable of providing visual insights and analysis. Performance and automation include enhanced capabilities for enterprise monitoring and database management at fleet-scale, and two new management packs for Exadata and Zero Data Loss Recovery Appliance.

Q: How do I download and deploy EM 24ai?

A: There are three ways to acquire and deploy EM 24ai. First, you can download the software from the oracle.com download site, which is suitable for on-premises deployment. Second, you can access the Oracle eDelivery site and search for "Oracle Enterprise Manager," selecting the "REL: Enterprise Manager Base Platform - OMS 24.1.0.0.0" option to download the software. Lastly, you can use the EM App on OCI to deploy EM 24ai in the cloud, which requires signing up for an OCI account and incurs usage charges.

 

24 ai logo
Figure 1: Introducing Oracle Enterprise Manager 24ai

 

Q: Where can I find more information about EM 24ai?

A: The Enterprise Manager Technology Forum 2024 on-demand content is a great starting point, offering replays of sessions, demos, and session slides. Additionally, you can explore the following resources: Enterprise Manager on the Web, documentation, LiveLabs (select "Oracle Enterprise Manager" in the "Product" category), YouTube Channel, LinkedIn Group, and X channel.

Q: How do I migrate from earlier versions to EM 24ai?

A: Customers on EM 13.5 (RU22 to RU24) can directly upgrade to EM 24ai. Those on older versions need to first upgrade to EM 13.5 RU22. Oracle Customer Success services, including the PUMA program, can provide installation and migration assistance.

Q: Which platforms are supported by EM 24ai?

A: EM 24ai supports various platforms, including Linux x86-64 (min version 7.4), Oracle Solaris on SPARC (64-bit) (min version 11.4), IBM AIX on POWER Systems (64-bit) (min version 7.2), Microsoft Windows x64 (64-bit) (min version Win 2016), and more. The software download page provides information on download availability for each platform.

Q: Does EM 24ai have artificial intelligence capabilities?

A: Yes, EM 24ai introduces two AI capabilities: the Enterprise Manager Gen AI Assistant and the Enterprise Manger AI Cloud Extensions. These features can be explored further by watching the keynote and AI-related content on the on-demand site.

Q: Are all features available for on-premises deployments of EM 24ai?

A: Yes, the full-featured EM 24ai can be downloaded and deployed on-premises, offering the same capabilities as cloud deployments.

Q: Will earlier versions of EM continue to be supported?

A: EM 13.5 premiere support has been extended to December 31, 2026, and quarterly release updates will continue through the end of 2026. The lifetime support policy page 11 provides further details.

Q: What are the licensing requirements for EM 24ai?

A: The base platform features of EM do not require licensing if you have a licensed Oracle product that you plan to manage with EM. These base features are outlined in the EM base functionality documentation. Test deployments of EM also do not require licensing. However, the EM Management Packs, which provide value-added functionality, do have licensing requirements described in the EM licensing documentation. EM 24ai has not introduced any new licensing requirements for the base platform or the Management Packs.

Q: Are there new Management Packs?

A: Yes, two new Management Packs were announced with the launch of EM 24ai: the Exadata Management Pack and the Zero Data Loss Recovery Appliance Management Pack. The on-demand site provides further details about these packs.

Q: Should I choose EM 24ai or OCI Observability and Management (O&M)?

A: Oracle supports both solutions, and the choice depends on your specific use cases and plans.

Top Enterprise Manager use cases include deep management of Oracle stack using a traditional on-premises/customer-managed deployment model. Telemetry integration with OCI provides added value. EM supports hybrid and multicloud management including assets deployed on OCI, AWS, Azure, and Google Cloud. 

OCI Observability and Management provides a complete set of core observability services (Monitoring, Logging, Service Connector Hub…) and advanced services for Application Performance Monitoring, log analytics, database management, stack monitoring, big data analytics, machine learning, and artificial intelligence. The solution is suited for heterogeneous data, stack, and language support and supports hybrid and multicloud management.

Resources 

Moe Fardoost

Senior Director of Product Management

Moe is a seasoned Information Technology professional who has extensive experience in every stage of software market, having had hands-on roles as a software developer, QA lead, ITOps and customer service manager, product marketer, and most recently, product management. Moe's passions are cloud observability and automation, fly fishing, and skiing.

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