As organizations increasingly adopt diverse technology stacks, effective monitoring of all components is essential for ensuring optimal performance and quick issue resolution. Oracle’s Enterprise Manager is a powerful tool for managing and monitoring Oracle environments, but many enterprises also utilize other technologies like SQL Server, Apache Tomcat, and more. This is where Enterprise Manager’s extensibility shines, allowing administrators to broaden their monitoring capabilities to other technologies.

Join this Observability Insights session Extend Enterprise Manager Monitoring Using Plug-ins, Connectors, and Notification Methods on July 15, 2025, 9 am PT. 

Plug in overview
Figure 1:  Extend Enterprise Manager Monitoring Using Plug-ins, Connectors, and Notification Methods

 

Enterprise Manager Plug-ins for Technology Diversity:

  • SQL Server Plug-in: For enterprises with a Microsoft SQL Server presence, this plug-in is a game-changer. It enables Enterprise Manager to monitor SQL Server instances, providing insights into database performance, resource utilization, and potential bottlenecks. Administrators can now manage both Oracle and SQL Server databases from a single interface, streamlining operations.
  • Apache Tomcat Plug-in: The Apache Tomcat plug-in brings Java-based web application monitoring to Enterprise Manager. It allows administrators to track the health and performance of Tomcat servers, including metrics like thread usage, memory consumption, and request processing times. This is crucial for organizations running Java applications, ensuring high availability and performance.
  • Other Plug-ins: Enterprise Manager offers a wide range of plug-ins for various technologies, including IBM WebSphere, MySQL, and more. These plug-ins provide a unified monitoring experience, allowing IT teams to manage diverse environments in a single location.

 

Event and Ticketing Connectors for Seamless Integration:

  • ServiceNow Connector: By integrating Enterprise Manager with ServiceNow, a popular IT Service Management (ITSM) platform, organizations can automatically generate and manage tickets based on specific events or alerts. For instance, when Enterprise Manager detects a critical issue, it can create a ServiceNow ticket, ensuring the problem is promptly addressed and providing a centralized issue-tracking system.
  • PagerDuty Connector: For rapid incident response, the PagerDuty connector is invaluable. It enables Enterprise Manager to trigger PagerDuty alerts, ensuring the right personnel are notified immediately when critical events occur. This integration reduces response times and helps maintain system reliability.
  • JIRA Service Management Connector: For incident response and management, use the JIRA Service Management Connector to open JIRA tickets based on Enterprise Manager incidents.
  • Microsoft SCOM Connector: Sharing events with Microsoft System Center Operations Manager (SCOM) allows organizations to consolidate monitoring data from multiple sources. This connector ensures that events in Enterprise Manager are visible in SCOM, providing a comprehensive view of the entire IT infrastructure.
  • IBM Tivoli NetCool/OMNIBus Connector: This connector allows sharing of events in Enterprise Manager to IBM Tivoli Netcool/OMNIBus, supporting custom enterprise requirements.

 

Notification Methods for Real-time Updates:

  • Slack: With the rise of collaboration platforms, Slack notifications have become essential. Enterprise Manager can send alerts and updates directly to dedicated Slack channels, keeping teams informed as well as facilitating quick collaboration and issue resolution.
  • Webhooks: Send alerts to any external application that accepts webhook requests such as Microsoft Teams
  • SNMP Traps: Simple Network Management Protocol (SNMP) traps can be used to send notifications to external management systems, ensuring that critical events in Enterprise Manager are communicated to the broader IT ecosystem.
  • Email and SMS: Traditional notification methods like email and SMS are still valuable for alerting administrators and on-call staff. Enterprise Manager can be configured to send emails or text messages for critical alerts, ensuring the right people are notified promptly.

 In today’s complex IT landscapes, leveraging Enterprise Manager’s extensibility can provide a unified monitoring approach, reducing management overhead and improving overall system visibility. The session aims to empower administrators with the knowledge to utilize a comprehensive monitoring solution tailored to their enterprise’s requirements. By the end of the session, participants will understand how to:

  • Use various plug-ins to monitor non-Oracle technologies
  • Integrate Enterprise Manager with popular ticketing systems and monitoring platforms using Connectors
  • Set up notification methods to ensure the right people are informed at the right time
  • Customize and extend Enterprise Manager’s monitoring capabilities to suit their organization’s unique needs

 Register here.

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