Tuesday Jan 07, 2014

Mark Your Calendars for January HCM Webcasts

Webcast.jpg

The various HCM Support teams have announced six upcoming webcasts for January 2104.  Join us for these webcasts on the following topics:

        • HCM Technical Analyzer Script (New) - EMEA Timezone
        • HCM Technical Analyzer Script (New) - US Timezone
        • HCM Global Deployments
        • UK Tax Year End 2013/2014 Seminar
        • OTL Technical Analyzer Script (New) - EMEA Timezone
        • OTL Technical Analyzer Script (New) - US Timezone

See below for more details and how to register.

Webcast: HCM Technical Analyzer Script (New)
Date:  
EMEA Timezone: January 15, 2014 at 9 am GMT, 10 am Europe, 2:30 pm India

Date: US Timezone: January 15, 2014 at 1 pm Eastern, 11 am Mountain, 10 am Pacific

HCM Proactive Support is announcing a new Intelligent and proactive diagnostics script: "HCM technical Analyzer". The Analyzer / Health Check / Data Collections tool is a PL*Sql script which checks the E-Business Suite environment and, depending on the results, the tool will display diagnostic advice and proactive recommendations. This script will be helpful for both customers and support.

TOPICS WILL INCLUDE:

  • Overview of HCM Technical Analyzer
  • Setup and documentation
  • Demo (run from SQL & Concurrent Process)
  • Review the output
  • Exadata and how it relates to SuperCluster
  • Known issues and how to stay up to date on them

Webcast: HCM Global Deployments 
Date: 
 January 21, 2014 at 8 am Eastern, 1 pm GMT, 2 pm Europe, 6:30 pm India

This session is recommended for technical and functional users who would like to learn more about the Global Deployments functionality in Oracle HCM.

TOPICS WILL INCLUDE:

  • Transferring an employee to another Business group
  • Checking the data in both Business groups
  • Returning the employee to his original Business Group

Webcast:  UK Tax Year End 2013/2014 Seminar
Date: 
 January 22, 2014 at 10:30 am GMT, 11:30 am Europe

This session will highlight the technical and legislative changes affecting the forthcoming tax year end (2013/14) and payroll processing for 2013/14. It will detail new legislation effective from 6th April 2014, including changes to PAYE & NI. This session will also set out the RTI processes for completing the 2013/14 tax year and moving into 2014/15.

Webcast: OTL Technical Analyzer Script (New)
Date: 
EMEA Timezone: January 22, 2014 at 9 am GMT, 10 am Europe, 2:30 pm India

Date: US Timezone: January 22, 2014 at 1 pm Eastern, 11 am Mountain, 10 am Pacific

This session is recommended for OTL technical/functional implementers and end users who have administrative/setup role on OTL and work service requests with Oracle OTL Support. OTL Product Support is announcing the new Proactive Diagnostics Script: "OTL Analyzer". This script will include many helpful sections including what current OTL_Diag.sql script has been providing in addition to new sections. The script fully scans your OTL Setup, and proactively provides reminders/comments/warnings/errors about areas that might cause potential problems in your environment.

TOPICS WILL INCLUDE:

  • Introduction and Benefits of OTL Analyzer
  • Setup Steps
  • Demo (SQL & Concurrent)
  • Exploring the Output
  • References

REGISTER.jpg
Further details and links to register for all of these sessions are in Doc ID 1455851.1

Friday Dec 06, 2013

Diagnostic: HCM Technical Analyzer Now Available!

The HCM Proactive Support Delivery Team is introducing the HCM Technical Analyzer, a Health-Check script which reviews your overall HCM footprint by analyzing your current configurations and settings for your HCM environment.  The HCM Technical Analyzer is a non-invasive script which is designed to provide proactive feedback and recommendations associated with the HCM instance on which the analyzer is executed.

This Analyzer / Health Check / Data Collection tool is a PL*Sql script which will check the E-Business Suite environment and can be executed on all currently released / supported application versions  (i.e. 11.5.10.2, 12.0, 12.1, and 12.2).   As the process executes, it will output diagnostics advice and proactive recommendations within an .html output file.

When reviewing the analyzer output, you can immediately see where issues are identified as they are displayed in red (errors), orange (warnings) or blue (best practices), so that they can be easily seen.  In addition to identifying areas of concern, the analyzer will also identify My Oracle Support (MOS) articles which can be utilized to resolve the issue.

The Analyzer can be executed using one of two 'Run Type' parameters: 

  • Run Type = ISSUES, which will execute the Analyzer / Health Check with the output geared to customer problem resolution. This option will display only those sections where an issue or potential issue is identified so that you the customer can proactively address them.
  • Run Type = ALL, which will execute the Analyzer as a Data Collection tool which can be used to assist an Oracle Support Engineer in resolving an issue.

 The Analyzer is designed specifically to be used with the Human Capital Management (HCM) products, which is driven by the following input parameter values:

  • BEN - Benefits
  • HR - Human Resources
  • IRC - iRecuitment
  • OTL - Oracle Time and Labor
  • PAY - Payroll
  • SSHR - Self Service Human Resources
  • ALL - All HCM products above.

When the Analyzer is executed an environment review is performed and feedback provided on: 

  • Performance related setups and checks
  • Invalid objects, disabled triggers, and database issues
  • Profile settings
  • Packages and java classes version
  • Patching status.

It is recommended that this script be setup as a concurrent request from the E-Business Suite interface so that it maybe executed by either Functional or Technical representatives from your business.

  • How to run the HCM Technical Analyzer as a Concurrent Request (Doc ID 1575663.1)


Download the HCM Technical Analyzer Script (Doc ID 1562530.1) Today, and Provide us your Feedback!

Wednesday Oct 02, 2013

HCM: Legislative Customers Apply Mandatory Patches to Ensure Regulatory Compliance and to Maintain Your Supportability

Legislative customers have a key responsibility of ensuring their systems are in compliance with regulations and statutory requirements for a specific country. With the recent announcements regarding Lifetime Support Policy updates, it is a good time to remind you that the HRMS Suite of products has minimum required Rollup Patch (RUP) levels as well as additional mandatory patches that our customers need to apply.

These minimum RUP patches and other mandatory patches for your product or legislation are created with the following goals in mind:

  • Compliance: Manage the people in your organization within the requirements of a specific country
  • Supportability: Ensure you are on a common code base so that if problems are identified, patches can be readily provided to you
  • Reliability: Reliable code with multiple customer downloads and comprehensive testing.

For the listing of Mandatory Rollup Patches for Oracle Payroll please view: Mandatory Family Pack/Rollup Patch (RUP) Levels for Oracle Payroll - Doc ID 295406.1.

For the listing of Mandatory Patches for the HRMS Suite please view: Oracle E-Business Suite HCM Information Center – Consolidated HRMS Mandatory Patch List - Doc ID 1160507.1.

For information on the latest Rollup Patches (RUPs) for the HRMS Suite please view: Oracle HRMS Product Family – Release 11i & 12 Information - Doc ID 135266.1.

Thursday May 03, 2012

May 10th Webcast: EBS HCM Using Organization Chart in Self Service HR

PRODUCT FAMILY: HCM Community

May 10, 2012 at 11 am ET, 9 am MT, 8 am PT

The Organization Chart feature is a visual representation of the supervisory hierarchy in an organization. Managers can use panel cards to view contact information, employment details and salary information of workers in their hierarchy. Self Service actions can also be launched from the Organization Chart. This session will give insight into these new capabilities for functional users of Oracle Self-Service HR. This session would also cover deployment steps that the technical user should follow to implement the organization chart feature.

TOPICS WILL INCLUDE:
  • Ability to view supervisor hierarchy including matrix reporting
  • View different hierarchy viewer layouts
  • Enable self service transactions from the organization chart
  • Use search capabilities to view contact and employment details of workers outside the security profile
  • How to deploy the organization chart and implementation tips

A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

Current Schedule can be found on Note 740966.1
Post Presentation Recordings can be found on Note 740964.1

Sunday Jul 10, 2011

Oracle Advanced Benefits: Why Are You Using Overrides?

ADVISOR WEBCAST: Oracle Advanced Benefits: Why are you using Overrides?
PRODUCT FAMILY: Oracle HCM - Benefits 

July 27, 2011 at 1 pm PT, 2 pm MT, 4 pm ET

How and why should Overrides be used or not used. What to consider when using Overrides. Are they being used for a permanent solution? How can they be turned off. Beginning with a Participation override, overrides can be used for Program or Plan Type Eligibility State overrides. They are used for Program and Plan enrollments, program and plan eligibility. How to stop overridden participation or overridden rates.

TOPICS WILL INCLUDE:
  • How and why to use overrides
  • Using Participation overrides, Program Eligibility overrides, Plan Eligibility overrides and Plan Enrollment overrides
  • How and why to Override rates
  • Ending Overridden enrollments, eligibility and rates
A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

Click here to register for this session

-------------------------------------------------------------------------------------------------------------

The above webcast is a service of the E-Business Suite Communities in My Oracle Support.

For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.

Click here to visit the E-Business Communities in My Oracle Support

Note that all links require access to My Oracle Support.


Sunday Jun 26, 2011

Oracle Advanced Benefits: Plan Design Maintenance for Open Enrollment

ADVISOR WEBCAST: Oracle Advanced Benefits: Plan Design Maintenance for Open Enrollment
PRODUCT FAMILY: Oracle HCM - Benefits 

July 13, 2011 at 1 pm PT, 2 pm MT, 4 pm ET

This session AU gives you the information to define new and maintain all Compensation Objects used in your Benefits setup. Course highlights things to consider when getting ready for Open Enrollment or when there is a need to change compensation objects. We will review creating a new or ending an old program, plan, or option. We also review what to do when you need to move from an Unrestricted program to a Restricted one.

TOPICS WILL INCLUDE:
  • Adding or Modifying Compensation Objects

  • Ending Compensation Objects

  • Elements and Element Links

  • Standard and Variable Rates

  • Dependents and Beneficiaries

  • Moving from Oracle Standard Benefits to Oracle Advanced Benefits

A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

Click here to register for this session

-------------------------------------------------------------------------------------------------------------

The above webcast is a service of the E-Business Suite Communities in My Oracle Support.

For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.

Click here to visit the E-Business Communities in My Oracle Support

Note that all links require access to My Oracle Support.

Sunday Jun 05, 2011

Oracle Advanced Benefits: Running Traces, Benper and Diagnostics to Troubleshoot Benefits Issues

ADVISOR WEBCAST: Oracle Advanced Benefits: Running Traces, Benper and Diagnostics to Troubleshoot Benefits issues
PRODUCT FAMILY: Oracle HCM – Benefits 

June 23, 2011 at 11 am PT, 12 pm MT, 2 pm ET

In this session you will learn to run diagnostics and tracing, often asked for by support for troubleshooting.

TOPICS WILL INCLUDE:
  • EBusiness Suite Diagnostics Framework – relevant test in HRMS/Benefits
  • PYUPIP tracing
  • SQL tracing

 A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

Click here to register for this session

-------------------------------------------------------------------------------------------------------------

The above webcast is a service of the E-Business Suite Communities in My Oracle Support.

For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.

Click here to visit the E-Business Communities in My Oracle Support

Note that all links require access to My Oracle Support.


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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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