Announcement: Oracle Market-Driven Support for Oracle E-Business Suite 12.1

Oracle Market–Driven Support for Oracle E–Business Suite 12.1

Oracle E–Business Suite Release 12.1.3 moves from Oracle Premier Support to Oracle Sustaining Support on January 1, 2022. Oracle Sustaining Support does not provide new fixes, updates or security patches.If you are running Oracle–E–Business Suite Release 12.1.3 and plan to upgrade to Oracle E–Business Suite Release 12.2or move to Oracle SaaS, but cannot complete the transition prior to January 1, 2022, you can use“Oracle Market–Driven Support for Oracle E–Business Suite 12.1”, offered by Oracle Advanced Customer Services (ACS), to bridge the support gap.Oracle Market–Driven Support for Oracle E–Business Suite 12.1canhelp you continue to operate safely and stably while you complete the project to move beyond Release 12.1. Available for 2022 and 2023, the ACS offering includes the following service components not available with Oracle Sustaining Support:

• Critical fixes, and/or workarounds for newly–discovered product issues resulting in Severity 1 and 2 Service Requests
• Periodic critical security patches and updates
• Legislative and regulatory updates, as well as payroll–tax updates for selected countries

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