Fully Realize the Benefits of Your Oracle Engineered Systems with Oracle Platinum Services
We launched Oracle Platinum Services in 2012, and what began as a breakthrough support offering for Exadata customers has evolved into an integral aspect of Oracle Support, designed to help customers fully realize the benefits of their Oracle Engineered Systems.
Today there are over 5,700 Oracle Engineered Systems implemented on Oracle Platinum Services—all entitled to 24×7 remote fault monitoring, quarterly patch deployment services, and unprecedented response times for fault resolution and restoration—at no additional charge. The Oracle Platinum Services page has more information on what Oracle Platinum Services offers and how other customers are leveraging the features of the service.
Considering Oracle Platinum Services? Have Questions?
Topics to consider before boarding your systems to Oracle Platinum Services. You must ensure that it addresses the needs of your organization while meeting any security or other guidelines your organization might have in place. Your next consideration should focus on how you can meet the requirements to qualify for Oracle Platinum Services.
The Oracle Platinum Services FAQ is an excellent resource to start with, to get answers to general questions. Further inquiries can be made of your Technical Account Manager, if you wish to further investigate your options. They can help direct you to an Oracle Platinum Driver, a resource skilled in helping customers navigate questions related to implementing Oracle Platinum Services on their Oracle Engineered Systems.
Learn More
You can find more information in the Oracle Platinum Services Onboarding document, which lays out what customers can expect when boarding their systems on to Oracle Platinum Services.
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