The outbreak of the coronavirus has prompted organizations to embed more efficiency in their business process. For instance, Higher Education institutions had to refund miscellaneous charges such as parking and meal plans to their students and needed an efficient mechanism to process refunds in bulk. PeopleSoft Payables provides the capability to process Single Payment Vouchers for Voucher Source XML. We delivered an Excel to CI to support single payment vouchers for many students at once. That meets a need for more productivity and efficiency in this process, including loading vouchers in bulk.
In addition, a request came in from our public sector organizations to allow temporary suspension of overdue charges in Accounts Receivable. PeopleSoft Receivables provides suspend overdue charges option to control the creation of overdue charges on transactions. This allows organizations to recognize hardships and work with their customers.
How do I get this solution?
For complete setup, configuration and installation instructions, contact Oracle Support to request:
- Patch #31171320 for Accounts Payable: Single Payment Vouchers for Voucher Source XML
- Patch #31160029 for Accounts Receivable: Suspend overdue charges temporarily
For more information, see COVID-19 Updates for PeopleSoft and Oracle’s commitment to customers during the COVID-19 crisis.