Join our upcoming Observability Insights session
Ask EM: Your GenAI Assistant in Enterprise Manager 24ai on September 4, 2025, at 9am PT to learn more about Ask EM. Register today!
Discover how Enterprise Manager 24ai is transforming IT operations with Generative AI (GenAI) through Ask EM, the new Generative AI (GenAI) assistant built into EM24ai. Ask EM enables users to interact with Enterprise Manager using natural language, delivering instant, context-aware insights and guiding users through data-driven diagnostics.
In this session, you’ll learn how to set up and use Ask EM, explore the powerful capabilities of the Telemetry and Documentation tabs, and see how the assistant provides intelligent, clickable documentation references in response to your operational questions. Whether you’re a seasoned DBA or new to Enterprise Manager, this session will offer practical guidance on how Ask EM can streamline daily workflows, accelerate troubleshooting, and elevate your overall management experience—simply by asking.
What is Ask EM?
Ask EM is a conversational chatbot integrated within the EM 24ai product, powered by the cutting-edge Cohere Large Language Model (LLM). This feature enhances user experience by enabling natural language interactions for quick and efficient information retrieval and issue resolution. With Ask EM, you can get answers faster and more intuitively, simply by asking in natural language.
Ask EM – Benefits and Impact
Ask EM delivers multiple benefits across your IT operations:
- Improved user experience and reduced dependency on support teams
- Data-driven decision making
- Faster and efficient response
- Secure and auditable
By bringing together GenAI, telemetry, and documentation, Ask EM turns Enterprise Manager into a more intelligent platform.
Key Features of Ask EM
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Telemetry: Inquire about the status of their infrastructure and monitored targets, diagnose performance issues, investigate the health of targets, and perform root cause analyses.
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Documentation: Ask any question, and Ask EM provides answers sourced directly from the official EM documentation, including clickable reference links for further information.
How Ask EM Works
Ask EM is a conversational chatbot that offers two core functionalities, accessible through two dedicated tabs on the chat interface:
- Telemetry Tab: Ask questions about their infrastructure and monitored targets, and Ask EM displays relevant widgets with information related to queries, expediting problem resolution.
- Documentation Tab: Ask any question, and Ask EM provides answers sourced directly from the official EM documentation.
Ask EM is an EM 24ai game changer, redefining how IT teams interact with data and insights. By combining the power of GenAI with Oracle’s operational telemetry and documentation, Ask EM offers a new level of simplicity, speed, and intelligence. Register today to learn more.