Hytera Communications Corporation Limited is a global leader in providing innovative communications technologies and solutions. Specializing in voice, video, and data capabilities, Hytera helps businesses and mission-critical users stay connected quickly, securely, and reliably. Their solutions are designed to meet the demands of both daily operations and emergency response, making the world a safer and more efficient place.

Business Challenges:

  • Optimizing Equipment Performance

    In the competitive professional communications market, customers prioritize the stability of equipment and the seamless transmission of data. Hytera’s professional communication systems are designed to deliver exceptional versatility, flexibility, and reliability—ensuring mission-critical users can rely on robust voice and data services. However, maintaining equipment performance at peak levels while managing high-demand applications remains a key challenge.

  • Ensuring System Continuity

    The continuous, uninterrupted operation of the system is essential to meeting customer expectations and ensuring the reliability of communication services. The system must function seamlessly, supporting stable transmission for voice and data exchange even within limited communication ranges. Hytera also offers 24/7 service support and equipment guarantees to provide peace of mind to users.

  • Cost Control

    In regions like China, as well as parts of Africa and Southeast Asia, customers are highly cost-conscious. To remain competitive in these markets, Hytera needed a database solution that was both effective and affordable. By reducing the total product cost, Hytera could offer solutions that meet customer needs while protecting their market share.

  • Improving Customer Satisfaction

    Customer satisfaction has always been a central focus for Hytera. The company understands that when customers are satisfied, they are more likely to trust the brand and return for additional business. In fact, improving customer satisfaction has led to a 25% increase in business volume for the company, solidifying the importance of consistent product quality and reliable service.

Why MySQL Enterprise Edition?

Hytera found the perfect solution in MySQL Enterprise Edition. The platform uses thread pool technology to enhance the system’s data interaction capabilities, improving overall performance. More importantly, MySQL Enterprise Edition provides a suite of essential tools that ensure data security, including backup, encryption, auditing, and monitoring features.

The added high availability features in MySQL Enterprise Edition were also a major benefit for Hytera. These features minimize the impact of any potential failures, ensuring that the system remains operational without disruption.

“We’ve seen a significant improvement in the performance of our products and an increase in efficiency by using MySQL Enterprise Edition. This has allowed us to continue building customer trust, all while maintaining a competitive edge in a challenging market,” says Mr. Qian, Product Director at Hytera.

Conclusion

By leveraging MySQL Enterprise Edition, Hytera has enhanced both the performance and security of their systems, enabling them to deliver high-quality, reliable solutions to their customers. With MySQL’s competitive advantages, Hytera can continue to drive customer satisfaction and maintain its position as a global leader in mission-critical communications.