What does a project manager dream of in their career? For Ankit, it’s a well-defined, efficient approach to delivering customer success. Thanks to great peer support and even better technologies, Ankit has found this at Oracle NetSuite. Read on to hear about the culture that’s helping him realize his potential and learn why he thinks you should join his growing team in India.
What inspires you about working at Oracle NetSuite?
Oracle NetSuite is the world’s #1 cloud ERP solution, with more than 26,000 customers who trust us to be their valued partner. I feel proud to be part of such a booming line of business. As a team we’re going from strength to strength and I’m excited for what the future holds.
How is a day in the life of a customer success project manager?
Every day is a new learning day with ever more opportunities to grow. As a project manager, I start my day by checking and responding to emails. Then I virtually meet with my team members and begin resolving bottlenecks, communicating with customers, working with cross-functional teams, and managing primary project management constraints like scope, schedule, and budget.
How would you describe the culture at Oracle NetSuite?
The NetSuite team is like a family where every member comes forward to support each other. Our management and leadership is hugely supportive. The career aspirations of every team member are respected, while mentorship from senior colleagues helps us continuously get closer to our goals. This is what makes Oracle NetSuite a wonderful place to work. Work-life balance is also a big theme for us. Everybody, including peers and management, are actively focused on leading a balanced life. Everyone is rooting for each other’s happiness which creates a very positive, inclusive work environment.
How does life at Oracle NetSuite bring out the best in you?
We follow a well-defined project management approach to make sure all stakeholders have clear expectations about every aspect of the project. This helps us be consistent and work in the most efficient, planned way (as a project manager, this is the stuff of dreams!) Our consultants are skilled at understanding the gaps in our customers’ business and build strategic solutions to enhance their productivity and reduce risks in any process areas. Once our customers are live in NetSuite, it gives me immense pleasure to see live transactions flowing in the system and customers getting the benefit out of our solution. In the end, it’s all about customer satisfaction and gaining another happy customer!
Tell us more about the team values at Oracle NetSuite.
We believe in open communication, respect for every individual, constructive feedback, opportunities to follow your professional aspirations, and peer-support. Leaders and management are very supportive, which makes Oracle NetSuite an ideal place to grow. We all work together to make sure that any potential weaknesses in our team members are converted into strengths through mentoring and guided sessions. We also believe in the idea of ‘work hard, play harder.’ We have lots of hobby-specific groups that anyone can join, and either learn from the masters or share their own skills with other like-minded people.
What career advice can you share with our readers?
Every day is a new day to learn, so always keep challenging yourself. Never settle down in your comfort zone because as they say, a smooth sea never made a skilled sailor.
Why should people join your team?
Oracle NetSuite is delivering game-changing technologies to a rapidly expanding customer base. If you you’ve got the right skills to help us grow, and you’ve got a hunger to learn, you can go very far here. If you want to meet amazing new personalities, add value to businesses, and likewise grow your own career, then Oracle NetSuite is the right place for you.
Want to join Ankit’s team? Oracle NetSuite is hiring in India! Explore our career opportunities and create the future with us.