Field Service is a big component of EBS CRM – Service and Contracts.

The Oracle EBS Field Service Analyzer is designed to review and report Field Service profiles, setup and data. It checks for proper set up, identifies known data issues, recommends code updates. It is a must-use tool for customers who use the Service and Contract functionality. Running this analyzer proactively and regularly, will help in early detection of Field Service issues, and provide recommendations to resolve errors or issues. The analyzer is so convenient, you can even schedule it to run as a Concurrent Program (like any analyzer).

Introducing the new and improved Field Analyzer version 200.5 (Doc ID 2246049.1).
The data collected is controlled by the parameters provided by the user.

Following are the different applications the analyzer collects data for:

Field Service:

  • Field Service Setup
  • Resource and Task
  • Debrief and Charges

Mobile Field Service:

  • Mobile Field Service Setup
  • Resource and Task
  • Parts Requirement
  • Debrief

Spares Management:

  • Spares Setup
  • Resource and Task
  • Parts Requirement and Orders

Advanced Scheduler:

  • Scheduler Setup
Performance of the analyzer has improved due to the more efficient collection of data.

 

Don’t forget to provide your feedback on the analyzer. We look forward to updates and improvements on this analyzer, based upon your feedback.

New to Analyzers? See them all in Doc ID 1545562.1 Get Proactive with Oracle E-Business Suite – Product Support Analyzer Index.