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Authors
Desiree Spann
Senior Principal Technical Support Engineer
Desiree (Terrell) Spann is an experienced Senior Principal Engineer within the E-Business Suite Proactive Support organization at Oracle. She has spent a number of years working for and ensuing customer success from a business and technical standpoint. Her goal is to strive for excellence. Over the years she has engaged a number of technical and functional skills to assist customers with software and functional issues. Her skills includes analyzing software procedures, debugging software, and contributing to delivering technology solutions. Her present focus is centered on converting that domain expertise into automation that benefits Oracle customers to make it easy for them to achieve their goals.
Elke Phelps
Product Management Director
Elke is a Product Manager in the Oracle E-Business Suite Applications Technology Group. She joined Oracle in 2011 after having been an Oracle customer and Oracle Technologist (Oracle Database Administrator, Oracle Applications DBA, Technical Architect and Technical Manager of an Oracle Applications DBA Team) since 1993. As part of the Oracle E-Business Suite Applications Technology Product Management Team, her scope of responsibility includes security, database certifications and advanced architectures for on-premises and Oracle Cloud deployments. She is a frequent contributor and editor of the Oracle E-Business Suite Technology Blog. Elke is the lead author of the Oracle Applications DBA Field Guide (Apress 2006) and Oracle R12 Applications DBA Field Guide (Coqui Tech and Press 2010). Elke is also the founder of the Oracle Applications User Group (OAUG) E-Business Suite Applications Technology Special Interest Group (SIG) and served as President of the SIG from February 2005 - August 2011. Elke has been a speaker at the Oracle OpenWorld and Collaborate conferences since 2004. Prior to joining Oracle, Elke was designated an Oracle ACE (2007) and Oracle ACE Director (2009). She received the OAUG Oracle Ambassador of the Year award in 2015. Elke has a Computer Science Degree and a Masters of Business Administration from the University of Oklahoma. In her spare time, Elke enjoys traveling especially to Europe, Puerto Rico and the amazing US National Parks. Elke also enjoys hiking, antiquing, gardening and cooking.
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