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Introducing the new EBS Advanced Collections Analyzer

Michele Casey
Principal Technical Support Engineer

The Advanced Collections team is proud to announce the release of our first analyzer.  The EBS Advanced Collections Analyzer is available to download today DocID 2536952.1

This analyzer provides immediate analysis and output for Advanced Collections, Universal Work Queue, Dunning and Strategy data from a particular environment.  The analyzer displays factors that can adversely affect Advanced Collections run time data such as:

  • Missing critical RPC patches and known fixes
  • Missing required setups for Resources and Collectors
  • Missing or incorrect data from the AR/IEX summary tables
  • Scoring setup
  • Dunning Plan seutp
  • Strategy setup

This analyzer also provides:

  • Advanced Collection RPC levels
  • Collections and related profile options settings
  • AR and IEX summary table information and action plan to resolve
  • Scoring definitions and scoring data
  • Dunning definitions and customer specific dunning data
  • Strategy related definitions, assignments, and data integrity checks
  • Recommended actions and best practices

The Advanced Collections and Receivables team is striving to enhance all analyzers to cover as many scenarios and provide as many solutions as possible.  Be sure to help us by sharing your comments, suggestions or questions on our analyzers by clicking on the Feedback button in the top right of the your analyzer output as shown below.

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