With Contributing Author: Solomon Raya

 

Minor enhancements have been made for the Internal Sales order (ISO) return process in 12.2.14 release to enable enable users to return an Internal Order Shipment to any eligible organization that belongs to the same operating unit of original organization from where it was shipped.

 

Pre-requisites

This feature is only available for EBS application releases 12.2.14 and later.
If profile option “RCV: Support Intransit Return for Internal Orders” is set to Yes, then Return FOB and Return Intransit Inventory Account must be set on the Shipping Network for the source and destination organizations.

Note: This profile option is not shipped by default. Please refer Doc ID 2900574.1 to check how this profile should be set up in the instance.

Steps to use this feature

1. Return UI (Form and HTML UI)

  • User creates Return Order by choosing a different Organization Name for each transaction line from the list of valid Return To/Ship To/Receipt Organization Names for which they want to receive the returned items. By default, the original ISO Shipping organization is shown to the user.
  • While return order is being generated, the Return Order lines are interfaced to Shipping application to have return delivery details created.
  • Order Entry (OE) data gets interfaced to OM application for Internal RMA creation.
  • Order Import concurrent program (OM) is launched (from code/manually) to create internal RMA document in OM application.

2. Shipping Transactions UI (Form and HTML UI):

  • Delivery details are progressed to ship confirmed status to launch Interface Trip Stop (ITS) program.
  • Interface trip stop (ITS) processes Return order lines by launching Receiving Transaction Processor (RTP) to record receiving return transactions.
  • ITS also interfaces Return transactions to Inventory application.
  • ITS additionally interfaces to Receiving application for Return ASN (RASN) data import and processing by RTP in ONLINE mode to create RASN document.

3. Receipts UI (Form and HTML UI) or ROI Import or MSCA:

  • Using Expected Receipts Form, Receive against the RASN in the Receipt organization (different org chosen at the time generating returns.
  • Receive against the above RASN thru ROI process.
  • Using MSCA application, Receive against the above RASN

 

Solution Overview

In the Receiving Returns Transaction form, before generating a Return Order, Users will have to to choose a different Return To/Ship To/Receipt Organization from the newly enabled list of values (LOV) for Supplier field as show in the screen shot below. The original source organization (ISO org) is initially defaulted for each transaction line, however, the users are allowed to change it to a different organization (i.e, chosen from the LOV) as needed.

For more details please refer to Doc ID 3020897.1
For the complete return process, please refer to Doc ID 2912672.1.