A version check has been added to the analyzer file request process to validate the uploaded version meets the minimum analyzer version requirement. If the analyzer output uploaded to the Service Request is below the minimum version, automation will ask for the analyzer again indicating the version required.
An example message in the SR when the version of the analyzer report uploaded is too low is similar to the following:
Either you have not uploaded the following or we could not properly validate the previous file(s) you uploaded.Please
provide the following file(s):
The analyzer diagnostics are the premier self-service and troubleshooting tool offered for Oracle E-Business Suite users. When a known issue is discovered, we work to identify the issue and solution and add them to the analyzer to proactively assist our customers as soon as possible. Thousands of updates have been added over the past year, and we want to ensure that customers move to the latest versions to benefit from the new solutions.
Oracle Support listens to your feedback. There are currently 85 EBS Analyzers available and growing!
You can verify your analyzer version from the display in the report output:
Click on the starburst (sun). It will show you What’s New in the compiled version:
The Analyzer Bundle Menu Tool (Doc ID 1939637.1) is a single zip file that delivers all EBS Analyzers, plus a Perl menu system that enables you to easily execute, update and install Analyzers as concurrent programs and assign them to request groups. This Analyzer Bundle Tool is designed for your Sysadmins to easily provision and maintain all of your Analyzers. We just released the AutoUpdate feature (Doc ID 2377353.1), a concurrent program that can be scheduled to automatically download the latest new and updated Analyzers each month… so set it and forget it.
Oracle support strives to improve our support products to assist you with your daily business needs. Your feedback is important to us and your voice for improvements to our analyzer reports can be heard through the Feedback button at the upper right corner of all the analyzer reports:
Upgrade your analyzers today, to access the latest framework and analyzer reporting changes!