Have you heard? An Improved My Oracle Support is Coming Soon!
E-Business Suite customers will soon begin using our enhanced My Oracle Support portal, currently used by our Oracle cloud customers. The new portal simplifies your support experiences with AI-powered interactions and streamlined navigation. For additional details, please see the Oracle Cloud Support FAQ in the My Oracle Support FAQ (Doc ID 2329773.2). https://bit.ly/3F6uQRx
Desiree (Terrell) Spann is an experienced Senior Principal Engineer within the E-Business Suite Proactive Support organization at Oracle. She has spent a number of years working for and ensuing customer success from a business and technical standpoint. Her goal is to strive for excellence. Over the years she has engaged a number of technical and functional skills to assist customers with software and functional issues. Her skills includes analyzing software procedures, debugging software, and contributing to delivering technology solutions. Her present focus is centered on converting that domain expertise into automation that benefits Oracle customers to make it easy for them to achieve their goals.