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Are You Having Issues Posting Reversed Receipts?

Karen Donda
Principal Technical Analyst

Are you able to create a receipt with activity and post it using Create Accounting, but when reversing the receipt the reversal event fails in Create Accounting with Error Message

 

Check The Create Accounting Report output to see if any of the reversal rows display with Account Class 'UNID'

There are two known data corruption bugs related to this issue:

SCENARIO 1:

a) The receipt is created initially as UNID and then assigned to a customer and applied
b) Then the receipt is reversed

SCENARIO 2:

a) The receipt is created initially as UNAPP against a customer, then changed to UNID and assigned to another customer
b) Then the receipt is reversed

In both of the above cases, when Create Accounting is run for the reversal rows, the XLA distributions do not generate correctly and fail.

If you believe that you are encountering this issue, please review the following documents for further information and patches to prevent the issue from recurring:

Create Accounting Not Able To Process Reversed Receipts Doc ID 2249935.1

Unable to Post Receipts. The Subledger Journal Entry Does Not Balance in the Entered Currency. Doc ID 2102791.1

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