Analyzers: The Evolution of Oracle E-Business Suite Diagnostics

 

Oracle is continuously looking for ways to maximize the value of your product and service investments. Whether you are a technical or functional user, Oracle E-Business Suite provides resources to help you optimize your time and be more proactive. We are happy to offer Oracle E-Business Suite Support Analyzers as the primary diagnostic tool to help get more done with less effort and decrease your time to resolve issues.
There are currently 81 Oracle E-Business Suite Support Analyzers available (and more under development) for the following product areas:
  • Oracle E-Business Suite (core)
  • Financials
  • Manufacturing
  • Human capital management
  • Customer relationship management
Oracle E-Business Suite Support Analyzers provide value beyond troubleshooting and should be used as part of your ongoing production maintenance program. Diagnostics are grouped together by functional areas, so that hundreds of checks may be run for a specific issue. This allows for the greatest opportunity to find an issue’s root cause and provide a proven solution.
Analyzers: The Evolution of Oracle E-Business Suite Diagnostics
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Authorized users (such as Applications Database Administrators, Systems Administrators, and end-users with appropriate permissions) can execute analyzers on demand, and administrators can also configure concurrent processes for even greater flexibility. After the diagnostics run, designated admins and users receive a summary of any findings in easy-to-read HTML reports that offer recommendations, solutions, and early warnings about items that should be reviewed or corrected. As Oracle E-Business Suite Support’s primary diagnostic tool, analyzers are updated with checks for the latest known issues as soon as they occur.
Analyzers act in a read-only manner. They won’t make any data inserts, updates, or deletions within your environment at any time, helping ensure proactive, efficient and safe operation for your systems.
Analyzers: The Evolution of Oracle E-Business Suite Diagnostics
The Oracle Support Analyzers framework has three major components:
  • Analyzer Installation
    • Each analyzer is installed via an SQL script and assigned to a concurrent process
    • This does require a technical administrator with applications access
  • Analyzer Output
    • Any user with the appropriate privileges can run available analyzers and have results included in their concurrent process reports
    • The output is provided in easy-to-read HTML reports
  • Analyzer Bundler
    • This is a tool that enables the System Administrator to install any number of analyzers (or all of them) at one time
    • It also provides the capability to set up the analyzers for auto-update on a monthly basis
If you are using Oracle Diagnostic Framework (ODF) for Oracle E-Business Suite, we encourage you to move to Oracle E-Business Suite Support Analyzers and gain the benefits of faster resolution and proactive issue identification. ODF, when released in 2005, provided application-specific troubleshooting tools geared toward technical resources managing and administrating the Oracle E-Business Suite system. However, Oracle E-Business Suite Support Analyzers are now the best tools available to help keep your systems running smoothly and optimize your time. Best of all, they are yours at no additional cost as part of Oracle Support.
Take a look at the key benefits of Oracle E-Business Suite Support Analyzers:
 
  Oracle E-Business Suite Support Analyzers Oracle Diagnostic Framework
Increasing number of diagnostic tests available ✓  
Integrated into the service request (SR) creation process ✓  
Automatic updates with the latest versions* ✓  
Easy-to-use interface for both functional and technical users ✓  
Solutions and root cause assessments (the “why”) provided ✓  
Output with intelligent tiles and easy-to-read HTML format ✓  
Regularly updated with new health checks ✓  
Rapid release of new diagnostics when available ✓  
Provides the infrastructure to execute diagnostic tests ✓ ✓
               *when using the Analyzer Bundle Menu tool

 

Check out our Oracle E-Business Suite Support Analyzers quick-start guide to learn more about features and benefits. Then log into My Oracle Support to review the Get Proactive with Oracle E-Business Suite – Product Support Analyzer Index (Doc ID 1545562.1) and the Oracle E-Business Suite Support Analyzer Bundle Menu (Doc ID 1939637.1). From there you can download the tools you need all at once.
 
Welcome to the world of Oracle E-Business Suite Support Analyzers, where today is your day to “Get Proactive”!