You should choose your partner wisely, so read on to learn why you should choose Oracle as your Support partner. We encourage customers to learn more about the fundamentals of protecting their businesses with a trusted partner who both understands the importance of security and delivers ongoing and unparalleled product innovation.
Why should you choose Oracle Support over third-party support providers? By working hand-in-hand with a trusted partner like Oracle, your business benefits from the proactive maintenance and time-tested processes your business deserves and that your customers and stakeholders demand. Check out these key advantages that come only with Oracle provided Support:
- Innovation: access to regularly delivered updates containing maintenance and new functionality resulting from Oracle’s multi-billion dollar annual investment in R&D
- Compliance: with legal and regulatory statutes through Oracle-delivered updates
- Security: Oracle-provided security updates and maintenance for E-Business Suite
- Knowledge repository: access to Oracle’s vast knowledge base of current documentation and proven best practices
- Community network: participation in Oracle’s online support community and contribution to the LOB roadmap
This article on forbes.com, 5 reasons ‘lower-Cost’ Software Maintenance Providers May be More Expensive https://bit.ly/3tkh8p3, lists out five important reasons you should consider when choosing support for your Oracle software, including: access to source code for security patching, access to future application and tools enhancements, and proven capabilities of migration to the cloud. International Data Corporation (IDC) interviewed organizations using Oracle Premier Support about their reasons for choosing Oracle Support. Read about how they value the ‘availability, security and partnership” with the Oracle Support team, ‘robust and current patching for critical applications’, and ‘Support that provides real fixes’ in their paper “Achieving Value with Oracle Premier Support for Business-Critical Databases and Systems” https://bit.ly/3wlR9zl.
Thinking of moving to third-party support? Don’t put your business at risk. First, read the facts about Oracle Premier Support for Software in this datasheet https://bit.ly/37DbXbj. And, when talking with third-party providers, demand answers to crucial questions using this checklist https://bit.ly/36vqbe2.
Your support partner matters, so choose wisely. Investing in Oracle Support fuels your business innovation and provides important support and security updates for your Oracle products. Oracle’s global support team provides leadership in software, systems, and integrated solutions, with thousands of responsive engineers and service professionals dedicated to serving you and driving innovation. With Oracle Premier Support, you get the support designed to help reduce operating cost and risk and help maximize the return on your investment.
#OracleSupportSeries4AppsUL