Historically, Partner Relationship Management applications have been overlooked when it comes to user experience. After all, most users at partner companies don’t have a say in what tools they use. We don’t subscribe to this philosophy. We believe in ensuring that users get a consistent experience across all Siebel applications—customer facing, employee facing and partner applications. To us, it’s not just about a new user interface design; it’s a more holistic approach. Right now, we’re focused on bringing state-of-the-art, consumer-grade user experiences, regardless of the Siebel application you’re using.

For brand owner companies and others like channel partners, alliance partners, distributors, resellers, agents, brokers, and dealers, Redwood UX represents an essential update designed to redefine the way partner’s employees interact with Siebel applications.

This transformative update focuses on delivering sleek, user-friendly, and highly intuitive experiences elevating them to the level of Siebel business applications, such as Siebel Sales, Siebel Service, and Siebel Call Center, for maximum efficiency and satisfaction.

Redwood UX is now available for the following partner applications:
•    Siebel PRM Portal
•    Siebel Public Sector Provider Portal
•    Siebel eDealer Partner Portal
•    Siebel Loyalty Partner Portal 
•    Siebel HTIM Partner Portal

Beyond Aesthetics: The Core of Redwood 

Let’s delve deeper into the key elements of Redwood that will make your experience better:

  • Exclusive feature offered only with Redwood: Ask Oracle is an intuitive, central search and navigation feature built into the Redwood UX that helps users quickly search for a specific task or item.
  • Redefined simplicity: Redwood UX allows users to focus on what matters by offering a restyled homepage, screens, and views with a minimalist design and clear layout. 
  • Intuitive navigation: With a cleaner layout, improved menu structure, and updated typography, users can navigate easily without extensive training.
  • Powerful search capabilities: Helps users quickly search, find, and filter query results using the menus at Level 2, Level 3, and Level 4 menu.

Get Started with the Redwood UX 

To make the most of the modern, high-performance user experience, we recommend switching to the Redwood UX at the earliest opportunity. Here’s how you can get started: