For this Partner Spotlight, we asked Alex Hansal, co-founder of the Siebel Hub to provide us with details on their Learning Experience program and online courses.
The Siebel Hub Learning Experience
Since the arrival of Siebel CRM Innovation Pack 17 in August 2017, the renaissance of Siebel CRM has accelerated. Organizations re-assess and strengthen their investments in the most complete and versatile CRM, available on-premise and on-cloud. Hundreds of projects have already upgraded to a modern Siebel release or are in the process of doing so, with many more to come.
From the vendor perspective, Oracle has taken measures to reassure customers that Siebel CRM is not going away anytime soon. With a premier support policy for Applications Unlimited through “at least” 2033, and the Continuous Release Model, Oracle has brought a lot of innovation to recent versions of Siebel CRM.
For Siebel CRM professionals, from veterans with 20+ years under their belts to a new generation of web-savvy developers, the pace and volume of innovation and changes can be challenging to keep up with.
For this reason, Alexander Hansal from blacksheep IT consulting and Richard Napier from On Demand Consulting & Education have set out to create the most complete, always up-to-date Siebel CRM training curriculum.

The Siebel Hub, the #1 independent resource for Siebel CRM knowledge, is the portal to current, accurate and always-up-to-date training, available as video training, self-study materials or live online training.
If your organization is hiring new Siebel Developers or Administrators, it is paramount to provide them with the best and most current available training.
Experienced Siebel CRM practitioners, requiring quick, deep and easily accessible updates, benefit from the impressive array of up-to-date knowledge modules, covering the latest features and enhancements for Siebel CRM 22.x Release Updates and higher.
The Siebel Hub Learning Experience includes a free assessment of your team’s training needs and tailoring an agenda that meets your exact learning requirements.
Let’s take a look at the Siebel Hub curriculum:
Essentials
The Siebel CRM Developer Essentials course is ideal for beginners. It is a four-stage knowledge booster, including the essential Siebel CRM knowledge, from Siebel Tools and Repository to modern-day integration, architecture and beyond.
The Siebel CRM Administration course serves a similar purpose, for new team members in Siebel Administrator positions.
The brand-new Siebel Business Analyst curriculum is a modern, two-step course for non-technical team members,
such as Business Analysts, Project Managers and Executives.
Stay up to date with the Siebel 22+ Workshop
Project teams working on an upgrade from IP 16 or earlier, or updating a Continuous Release version to the latest Siebel CRM Update require precise and up-to-date knowledge about the changes, enhancements and features introduced on a monthly basis.
The Siebel 22+ Workshop is designed to accommodate the learning needs for experienced Siebel CRM practitioners. It is highly modular, allowing team members to get the exact knowledge they need, such as Siebel Architecture in IP 17 or later, Web Tools, REST API or Containerization and Cloud, just to name a few.
Learn More with the Siebel Hub
Siebel Developers and Administrators often need to specialize in a certain area. Look no further, as the Siebel Hub Learning Experience provides the following specialist courses to keep up with the requirements of complex, modern-day Siebel CRM projects:
UX developers get their fill with the Siebel Open UI Basics and Siebel Open UI Professional courses. Authored and delivered by Alexander Hansal, co-author of the Siebel Open UI Developer’s Handbook, these two courses guarantee solid foundation and expert knowledge for Siebel Open UI.
The Siebel Upgrade Workshop is the ideal preparation for teams involved in the complex task of upgrading Siebel CRM IP 16 and earlier to a modern release such as Siebel 22.x.
Integrating Siebel CRM with external systems can be challenging, with ever-changing protocols, architectures and requirements. The Siebel Integration class provides a solid foundation, not only for “classic” integration technologies such as EAI business services, but also for modern RESTful integrations.
The recent addition of a three-part Customer Order Management curriculum is a testament to the commitment of the Siebel Hub team to provide the most comprehensive, complete and modern Siebel CRM learning experience.
Continuous Updates = Continuous Learning
Apart from providing reasonable priced, accurate expert knowledge, authored and delivered by expert instructors, the Siebel Hub Learning Experience stands out from the crowd by providing a unique Continuous Learning path.
Following Oracle’s monthly updates for Siebel CRM, learning materials for live trainings are constantly updated with the latest, accurate information. This guarantees that your team will leave the training room with the most current available Siebel CRM knowledge.
The Continuous Learning path ensures that your team members can easily access updates as they become available each month, thanks to the free monthly update summaries that are available on the Siebel Hub YouTube channel.
To get your free training consultation and assessment – contact alex@siebelhub.com today.