We have made updates to our Statement of Direction, outlining our product strategy and roadmap, with new innovations planned for delivery in our upcoming Siebel CRM Release Updates over the next few years. We are continuing to innovate across our roadmap themes of Platform & Operations and Business & Applications, and infusing cutting-edge AI across the Siebel CRM technology stack.
Access the latest update to the Siebel CRM Statement of Direction below:
Siebel CRM Statement of Direction
Our Statement of Direction is intended to provide an approximate overview of the new features and functionality we are planning to deliver to help our customers plan their future initiatives for Siebel CRM.
The updated Statement of Direction was also covered in our Siebel Unplugged – Summer 2026 virtual event. Not only did we detail our updated strategy and roadmap but we also showcased the Siebel AI capabilities with 6 awesome demos of Agents, Assistants, MCP, Analytics and more!