Explore the New Features, UX Enhancements in Upcoming My Oracle Support Community Upgrade
On July 29, 2016, My Oracle Support Community will undergo a platform upgrade. Once the upgrade is complete, the core user experience should remain largely the same, with minimal changes to the overall look and feel. For current MOS Community users the change should be virtually seamless.
The upgrade also introduces new usability features and improvements to help increase productivity.
The system automatically searches by keywords and wildcards without requiring additional input from the user, improving search logic and returned results. Displayed results get a face lift with a clearer, more consistent presentation.
From your personal home space, use direct links to Your Content and Your Spaces. Explore Your View from the Inbox which you can personalize to display content from threads, people, places (community spaces), streams, and more.
Easier Content Tagging
You now have the ability to follow a keyword tag in any custom stream. To access this feature, go to News and create or edit a custom stream.
Updated Breadcrumb Navigation
The breadcrumb page navigation was moved into a pulldown menu just below the space heading area at the top of the screen (look for the pull down arrow next to current space / location name).
Find out more in the release highlights:
Let the MOS Community team know how the new features are working or suggest new ideas and improvements in their dedicated community space. They'd love to hear from you.