This post was contributed by Hitachi Consulting. It seems like whenever a business decides to move finance to the cloud, people inevitably raise questions about...
This post was contributed by Hitachi Consulting. It seems like whenever a business decides to move finance to the cloud, people inevitably raise questions about connectivity. Will they still be able to connect to applications and data that were left on premise? What about third-party apps, specialized homegrown apps, or apps that run in their own separate cloud? How hard will it be to plug those into a cloud-based financial system? As a technology and business consultant who...
This post was contributed by Hitachi Consulting. It seems like whenever a business decides to move finance to the cloud, people inevitably raise questions about connectivity. Will they still be able...
This post was contributed by Oracle's Director of Content Strategy, Jeff Erickson (jeffrey.x.erickson@oracle.com) For people steeped in the nitty-gritty...
This post was contributed by Oracle's Director of Content Strategy, Jeff Erickson (jeffrey.x.erickson@oracle.com) For people steeped in the nitty-gritty operations of enterprise technology, 90 percent of which still resides on company-owned data centers, “moving to cloud” sounds like a journey for another day. They aren’t immune to the promises, but they’re busy keeping their business’s current set of applications running. “That’s important work that needs to keep getting...
This post was contributed by Oracle's Director of Content Strategy, Jeff Erickson (jeffrey.x.erickson@oracle.com) For people steeped in the nitty-gritty operations of enterprise technology, 90 percent...
With the sheer amount of time given to the discussion of business innovation every day in the corporate world, you’d think that by now we must’ve figured it all...
With the sheer amount of time given to the discussion of business innovation every day in the corporate world, you’d think that by now we must’ve figured it all out, right? Not quite. By my thoroughly unscientific estimate we’ve spent exponentially more time talking about innovation in the last 20 years than we did about putting a man on the moon in the ‘60s, but somehow genuine innovation remains vastly more elusive. Perhaps that’s why we all get so excited when we see it...
With the sheer amount of time given to the discussion of business innovation every day in the corporate world, you’d think that by now we must’ve figured it all out, right? Not quite. By my thoroughly...
It was likely a very sobering moment when unified communications provider Avaya—a company that provides tools to improve customer service for its...
It was likely a very sobering moment when unified communications provider Avaya—a company that provides tools to improve customer service for its customers—learned that its own Net Promoter Score (NPS), a loyalty measure of a company’s customer relationships, had dipped into the low 20s. But during the course of a three-year plan that saw the company shift from a hardware-based model to a cloud services model, Avaya transformed itself into a customer-centric organization...
It was likely a very sobering moment when unified communications provider Avaya—a company that provides tools to improve customer service for its customers—learned that its own Net Promoter...
