The best way to understand how Fusion Apps solve business challenges for HR teams is to hear it directly from practitioners who have achieved the best results. So here are the top highlights from Oracle Fusion Cloud HCM’s third annual Center of Excellence Customer Summit. You’ll see firsthand how organizations are leveraging innovation to deliver people-centered experiences that help employees thrive and businesses succeed. You’ll get tips for managing better with HR data, recruiting top talent, and driving HCM transformation, and you’ll see the power of giving employees the UX of the future.

Better management through HR data

1. Data integrity | Macy’s
Learn how Macy’s proactively avoids data quality issues—critical when you have 114,000 pay events and 100,000 new employees annually. Senior Director, HR Tech, Data & Analytics Nico Moreau explains how they achieved cloud proficiency and dexterity by adding new Oracle Cloud HCM capabilities over time. (Full video)

Highlight: See how Macy’s used autocomplete to assure data integrity in their rollout of manager self-service (at 30:00).

2. HCM Analytics | Synlait Milk
Andrew Dennan, head of HR shared services, believes that managing data is just as important as managing people. Learn how this philosophy helped him lead Synlait through the introduction of the Oracle ME employee experience platform, leveraging the power of Oracle Fusion Analytics. You’ll see how to maximize HR’s strategic position and deliver meaningful insights to senior stakeholders—including the CEO—to make data-driven decisions. (Full video)

Highlight: Get the model Synlait created to enable a data-driven enterprise at (at 13:07).
Highlight: See what you need to do if you want to be in the top 20% of data-driven orgs (at 15:24).

Recruiting top talent

3. AI in recruiting | Equity Residential
Enabling new AI features along with Oracle Fusion Cloud HCM Journeys and Fusion Analytics HCM allowed Mark Johnson, senior director HCM technology at Equity Residential, to enhance their recruiting experience. Hear how his team consolidated five applicant tracking technologies into a single platform and took complete control of their employment branding and candidate outreach initiatives. (Full video)

Highlight: See how Equity Residential used Oracle Fusion Cloud Recruiting to automate surveys of internal job applicants as part of their transition to Oracle Journeys (at 32:02).

4. Career site | Tiffany & Co.
This is your chance to see a state-of-the art career site in action. John Gitto, VP, global HR operations at Tiffany & Co., and Oracle’s Heather McAninch, senior principal product advisor, provide tips and tricks for creating your own career site. They also discuss how Tiffany’s leveraged their world-renowned brand and an easy, intuitive user experience to attract top talent. (Full video)

Highlight: Get tips for creating your own career site (at 21:00).
Resource: Don’t miss the related “Candidate Experience Cookbook,” a guide for creating compelling career sites using Oracle Recruiting.

HCM transformation

5. Reimagining the employee experience | Vanderbilt University
This is a masterclass on HCM transformation you should not miss. You’ll learn how Ben Frazee, director of the office of continuous improvement at Vanderbilt, led efforts to reimagine the employee experience across a diverse organization using Oracle Cloud HCM to guide, train, and inform employees. (Full video)

Highlight: Hear Ben discuss how Vanderbilt used Oracle Journeys to get answers to important questions about their employee demographics and to conduct diversity training (at 16:45).

6. Learning and HR Help Desk | CoOp
This is continuous HCM innovation on display—see how CoOp implemented their Oracle Cloud HCM deployment from scratch in just four years, including getting Oracle Fusion Cloud Learning and Oracle Fusion Cloud HR Help Desk both live in just five months. Principal Technology Delivery Manager, Platform Operations—HCM Gareth Abreu also shares their next milestone: implementing Oracle Fusion Cloud Dynamic Skills. (Full video)

Highlight: See the impact of using HCM Experience Design Studio to transform their transfer process (at 40:19).

UX of the future

7. Oracle Digital Assistant and Oracle Journeys | University of Pittsburgh Medical Center (UPMC)
Listen to Ken Chrin, senior director HRIS, and Daniel Hartman, senior HRIS analyst, share best practices for quickly deploying Oracle Cloud HCM innovations. Plus, hear their approach for continued expansion of other Cloud HCM capabilities to further improve the experience for HR staff, employees, and managers. (Full video)

Highlight: See how Oracle Digital Assistant played a key role in their focus on the employee experience with a conversational UI (at 6:00).

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