What are AI Agents?

In today’s enterprise world, things are moving beyond simple chatbots to Enterprise Intelligence – and that’s where AI agents come in. Unlike basic chat tools that just pull up information, an AI agent is a complete system designed to get things done across the whole company and its partners.

For an agent to really work in a business, it needs three main abilities:

  • Observe: Take in and understand information from its environment, data sources, or users.
  • Plan: Use Large Language Models (LLMs) to think through and lay out steps to reach a goal.
  • Act: Carry out those steps by working with both internal and external systems.

What makes agents special is their autonomy. Traditional automation just follows set instructions, but agents can handle more complicated, multi-step tasks -like processing job offers or scheduling interviews-with little or no human help. They make smart decisions by connecting to your organization’s digital systems.

To build these powerful agents, you can now use Fusion AI Agent Studio-introduced in the 24B release-and it is built directly inside your Fusion Applications.

Introduction to AI Agent Studio: Your Workspace for Innovation

AI Agent Studio is a specialized design-time environment that lets you create, configure, test, and deploy AI agents for your organization. You don’t need complicated external apps – everything happens directly within the Fusion Applications ecosystem. Simply start with leveraging seeded agent templates delivered by Oracle for common customer use cases to accelerate your AI adoption. 

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Enterprise Intelligence, Built-In The studio is guided by a core architectural philosophy: “Built in. Not Bolted on.” Traditional AI implementations often require external “bolted-on” integrations that struggle to maintain data consistency and security. In contrast, Fusion AI Agent studio is native to the Oracle Cloud enterprise applications it serves. Because it is Fusion-native, business objects, user roles, data security, and organizational business flows are inherent to the agent’s design. This native approach ensures that security, auditability, and real-time execution are part of every step the agent takes. 

The Blueprint of Intelligence: Component Overview

The Studio provides a structured architectural framework, allowing architects to move from a business requirement to a deployed digital worker.

The primary purpose of the Studio is to allow users to create, configure, validate, and deploy agents. It offers a combination of pre-built agent template libraries for common scenarios (such as opportunity-to-quote processing) and extensibility tools to customize agents for specific industry needs. To understand how these agents function, we must examine the specific components that form the blueprint of the Studio.

  • Accelerating Deployment – Pre-Built Templates and Marketplace – Fusion AI Agent Studio speeds up deployment with:
    • Pre-Built Templates: Ready-made agent teams for quick AI adoption. Use as-is for common tasks or customize with policy documents and topics for your industry.
    • Partner Marketplace: Access partner-built templates to stay current with industry solutions.
  • The Trinity of Agent Intelligence – Topics, Tools, and Instructions – Agent Intelligence is built on three main parts:
    • Instructions – Set the rules, roles, and logic that guide how the agent behaves and handles requests.Topics – Reusable instructions that help the agent quickly handle common tasks.
    • Tools – If Topics represent knowledge, Tools represent action. Tools connect the agent to different data sources so it can complete technical tasks.
  • The Enterprise Backbone – Security, Trust, and Integration – For agents to work in a business, they must strictly play by the security rules. The Studio includes:
    • Security & Trust Framework: Uses existing security settings and policies from Fusion Applications, ensuring compliance.Credential Store: Safely manages permissions and access keys so agents can connect to other systems.
    • Integrations & APIs: Connect natively to Fusion Applications for fast access, or securely link to third-party systems with REST APIs for end-to-end automation.
  • Refinement and Oversight – Reliability and transparency are the hallmarks of enterprise-grade AI. The Studio provides specific tools to ensure agents are reliable, repeatable, and easy to explain.
    • Testing & Validation: Administrators can verify agent designs by reviewing the reasoning path. The Studio provides visibility into the “thought process” the AI used to reach a conclusion, allowing architects to validate sources and logic before deployment.
    • Monitoring and Evaluations: Continuous tracking of agent accuracy, latency and efficiency.
    • Human-in-the-loop: For sensitive processes, the architecture allows for human intervention. Agents can be configured to integrate user approvals into multi-step processes, ensuring that critical decisions remain under human oversight.

Conclusion: The Fusion Advantage

Fusion AI Agent Studio is the definitive platform for architecting enterprise intelligence. By embedding reasoning and execution directly into the application layer, it removes the friction inherent in “bolted-on” AI design. Because the agents, business objects, and security protocols are all native to the Fusion ecosystem, the platform offers unparalleled real-time execution and data integrity.

Enterprise AI: Built in. Not Bolted on.