In today’s digital landscape, businesses are embracing diverse cloud strategies, and Oracle Alloy has been the trusted companion for many on this journey. Oracle Alloy is a complete cloud infrastructure platform that enables partners to become cloud providers, and offer a full range of cloud services to expand their businesses. Partners control the commercial and customer experience of Oracle Alloy, and can customize and extend it to address their specific market needs, including regulatory and sovereignty requirements.
Here in the Oracle Alloy product team, we’ve been working hard to deliver exciting new features for our customers to further enhance the capabilities of our service. Our customers have told us that they wish they could manage multiple currencies and languages, and they’ve also asked for an easier method to renew customer contracts in order to continue their growth with Alloy. And we’ve been listening.
We’re excited to announce the release of several key features designed to enable our Alloy partners continued success:
- Multi-National Support
- Multi Currency
- Multi Language (Japanese)
- Streamlined Renewals
Understanding Oracle Alloy
As companies look to continually transform their business models and operations to better suit the needs of their customers, many are evaluating the option of becoming a Cloud Service Provider (CSP) themselves. These enterprises want the ability to control their own cloud environment, set their own pricing, and deliver positive outcomes for their end customers, who have been their trusted partner for decades. Oracle Alloy is the only hyperscaler-provided option which enables customers to operate and resell a ready-made cloud platform, with the same catalog of services in the commercial cloud, themselves. Uniquely positioned in the market, Alloy enables enterprises to partner with us, becoming a CSP which manages the customer experience from start to finish by reselling Oracle Cloud in regions specific to their needs.
Key Existing Features
Cloud Reselling: Oracle Alloy enables partners to resell Oracle cloud services in a seamless and efficient manner. Partners can brand, package and customize cloud solutions, providing tailored offerings to their customers.
Marketplace and Ecosystem: Alloy can serve as a vibrant marketplace, connecting customers with a wide range of cloud services and solutions. Partners can showcase their expertise and specialized offerings, making it easier for customers to find and adopt cloud technologies.
Simplified Management: Oracle Alloy provides a unified platform and a well-defined software stack to manage the lifecycle of their cloud reselling business to their partners. This includes customer onboarding, billing, pricing and customer support; streamlining the entire acquisition and deployment process.
Let’s Talk New Features!
Multi-National Support: Oracle Alloy partners are global, serving customers in different geographies and using different currencies and languages when doing business together. Our release of multi-national support enables our Alloy partners to offer both multiple currencies and languages in their realms. This means that operators can create pricelists and provide offers in different currencies to serve customers in different geographies (ex: USD and Yen). They also have the flexibility to create pricelists with different price points in the same currency to address various customer segments. We support both English and Japanese, with more languages planned for support in the near future.
Here is a screenshot of a subscription in NZD:
Here is a screenshot of Fusion order screen where operators can choose the currency for customer’s order:
These capabilities will reduce financial friction by allowing transactions in localized currency whilst also increasing adoption and enagement through the support of additional languages with Oracle Alloy.
Streamlined Renewals: Our Alloy partners asked for an easier way to renew a subscription; providing an option to either extend the subscription before it expires; or to add more funds to an existing contract. Using the Fusion order management UX, the alloy partner can now easily add credits and extend the end dates of their customer’s subscription. In case the customer subscription is not renewed before it expires, the subscription is auto-converted to an evergreen PAYGO subscription. A PAYGO subscription can be converted to Commit anytime using the extension workflow.
Here is a screenshot of the extension order from Fusion Order Management UX:
What to Expect
- Increased customer base: With multi-currency and language support, Alloy partners can serve customers in multiple regions, growing their business organically.
- Faster revenue recognition and a stable ARR: With the ability to fund a contract midway with additional currency, Alloy partners recognize revenues early and do not have to wait until contract expiry. Extending a contract midway also enables an Alloy partner to a predictable Annual Recurring Revenue (ARR) for longer durations.
- Positive customer engagement: Local language support makes it easier for Alloy partners to hire locally to engage with end customers and serve their needs.
Here in the Alloy Product team, we are always listening to our customers feedback to try and provide an excellent experience for them when using our Dedicated Cloud offerings. If you have any feedback or questions, please Reach out to Us – we’d be eager to connect with you!
Useful Links
Alloy Customer Story (Fujitsu)
Alloy Customer Story: (Saudi Telecom Company)