Innovative ideas for every utility

New additions! The best water utility social media accounts you should be following right now

We're watching the Super Bowl/#SewerBowl with Northeast Ohio Regional Sewer District.

Our friends at WaterWorld say they're some of the most fun out there for water/wasterwater utility social media, and after an obsessive afternoon reading tweets, chuckling and becoming new Josh and Shawn followers, there's no going back. (Besides, who can deny the fabulousness of monster fish tweets and "bring it on" Matrix gifs in response to cold weather? No one. Ever.)

Find them here: https://twitter.com/neorsd

Official bio (though likely only temp): 1.30.2019 #SewerBowl podcast will be a Super Bowl/sewer mashup you never knew you needed. Northeast Ohio Regional Sewer District Customer Service: 216 881-8247

Followers: 6,248

We want to help make San Antonio "waterful."

San Antonio Water System's Twitter feed is full of educational tidbits (what to flush/what not to flush/where to take the stuff you shouldn't flush), community cheerleading (go, go high schoolers, work that confluence conference) and talk of tacos. And we do love, love, love good talk about good tacos. 

Find them here: https://twitter.com/MySAWS

Official bio: San Antonio's internationally recognized H20/sewer utility. Not monitored 24/7. Emergencies 210-704-7297

Followers: 16.7K

Our all-time personal fave is Northumbrian Water.

The official account for this water utility in Northeast England, these folks are, by far, some of the savviest, funniest social media people out in the Twitterverse. From weather report videos “live” from their technical library to gorgeous shots of their region’s waterways (and protection efforts) to lists of some of the wildest things they find in pipes (like pjs), they know how to be smart, serious and silly sometimes, too.

Find them here: https://twitter.com/NorthumbrianH2O

Official bio: Welcome to Northumbrian Water's official #news and #campaign account. For help with #water#wastewater and #customerservice queries please tweet @nwater_care

Followers: 13.3K

We’re at home with San Jose Water.

With a focus on their community, this utility tweets almost exclusively about customer desires, from outages to meet-and-greets. Throw in a yummy recipe or two (that can be made with a little San Jose water), and we’re right a home in this feed.

Find them here: https://twitter.com/sjwaterco

Official bio: We provide drinking water service to over 1 million people in Santa Clara County, CA. We're on Twitter M - F 8am to 5:30pm Pacific (excluding holidays).

Followers: 764

We want the swag of Yarra Valley Water.

This Australian utility is fabulous at keeping their customers informed daily, but we admit we’re mostly coveting that water bottle we keep seeing pop up in tweets that says “Be Smart. Choose Tap.” (We’re also a fan of the gifs, too.)

Find them here: https://twitter.com/YVWater

Official bio: We're here 8am-7pm Mon-Fri excl public holidays. Report/info about faults: 13 2762 (24/7). Account enquiries: 1300 304 688, 8am-6pm Mon-Fri excl public holidays.

Followers: 4,031

We’re in awe of the branding at work with Louisville Water.

They’ve taglined and mega-marketed their H20 as “Louisville Pure Tap,” and this is pure marketing genius—giving the water that comes straight from the faucet love, marketing and a Twitter following to boot.

Find them here: https://twitter.com/LouisvilleWater

Official bio: Providing great-tasting, high quality drinking water to almost one million people in Louisville & surrounding counties. Site monitored 7 am - 7 pm Mon-Fri.

Followers: 5,355

We also adore Southern Water.

And that love isn’t just because of the iconic snapshots of “the unflushables” in the hero art of their Twitter page. We also enjoy the educational polls, the heartfelt videos and detailed snapshots of daily life inside their UK utility.

Find them here: https://twitter.com/SouthernWater

Official bio: For customer questions and reporting leaks as well as press queries and the latest news and updates - we're here to help Monday to Friday, 9am to 5pm.

Followers: 11.8K

We’d like to hang out with Detroit Water and Sewage.

The hero art of this U.S.-based account is a beautiful balance of processes and people—with the people in the foreground. We love that emphasis on the employee family. And the hard work they do is evident from the tagline to the videos shared.

Find them here: https://twitter.com/DetroitWaterDep

Official bio: Official Twitter account of the Detroit Water & Sewerage Department.

Followers: 1,449

We’re fans of Kuya Pat.

Kuya Pat is Manila Water’s white-gloved mascot who touts the company tagline “care in every drop.” We enjoy watching him celebrate holidays and give advice in English and in Filipino/standardized Tagalog.

You can find Kuya Pat here: https://twitter.com/ManilaWaterPH

Official bio: The official Twitter page of Manila Water Company, Inc. For service advisories and water service queries, follow us here or like us on http://facebook.com/manilawater.

Followers: 92.5K

Got a favorite water utility twitter feed to share? Tell us on Twitter. You'll find us @OracleUtilities.


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