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Demand Side Management

Customer Care

2 forward-thinking forecasts on innovation speculation in the utility industry

Sometimes innovation is discovered in hindsight. I think the best story to illustrate this point is the history of aluminum. The original techniques to refine...

Customer Care

Your thinking, your customers and your grid, too: looking for tomorrow in today

Tomorrow is so yesterday. We’ve been talking about the future for so long, surely we must be knee-deep in it by now. But the problem with tomorrow is this: It’s...

Demand Side Management

Japanese partnership focuses on the environmental positives of residential energy efficiency

As part of the Ministry of Environment’s (MOE’s) effort to promote a “Japanese model of information-based, CO2-reducing behavioral changes in the residential...

Demand Side Management

The growing pains of the utility business are global, but so are the opportunities

Adnan Z. Amin, the Director-General of the International Renewable Energy Agency (more commonly known as IRENA), opened European Utility Week (EUW) in Amsterdam...

Demand Side Management

Demand-side management grows up

In the old days, demand-side management (DSM) was almost exclusively about turning things off—pool pumps, air conditioners—in order for the local utility to...

Demand Side Management

Crafting a better home energy report for all—that’s you and me and the utility, too

My first experience with home energy reports is memorable because I didn’t really know what I was looking at. I had moved into a modern, concrete-slabbed studio...

Demand Side Management

3 things you might have missed at the Fortune Brainstorm E energy summit

Last week, the biggest names in energy came together for the Fortune Brainstorm E summit — a two-day mind meld focused on driving transformative change across...

Demand Side Management

Enervee: appliance rebates could work better if we called them something else

You might already know that Opower partners with Enervee to deliver Marketplace Suite, an embeddable product recommendation platform for utility websites....

Demand Side Management

Everything you need to know about the future of DSM, according to a top utility expert

There are several trends in demand-side management that experts are keeping their eyes on this year, including personalized program marketing, changing...