Many folks have been asking me for introductory/basic OIC labs.
Here is the first of a series.
I begin with integration - OIC's integration component has a few basic concepts.
Connections: to the apps I want to integrate. We can connect to apps via app specific adapters, e.g. Fusion ERP adapter, SAP adapter, SFDC adapter. If OIC does not provide an app specific adapter then you can look at using one of the technical adapters e.g. SOAP, REST, FTP adapters etc.
Integrations: The leveraging of those connections to implement an integration flow.
A simple example - I need to keep the sales account object from Sales Cloud synced with the Organization object from Service Cloud. Both essentially refer to a customer albeit in pre-sales and post-sales mode. Ergo, I sell something to a customer via Sales Cloud, now I want to service that something via Service Cloud.
Now to some OIC speak -
An integration starts with a Trigger and usually end with an Invoke.
In the above example, the Trigger could be a SOAP or REST request that has a Sales Cloud Sales Account object as its payload. The Invoke would then leverage the Service Cloud Adapter to Create an Organization in Service Cloud. Read the complete article here.
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