One of the main challenges facing CIOs today is the ability to balance the demand for innovation and agility with the need for stability and reliability. CIOs must carefully assess the potential benefits and risks of adopting new technologies, whilst ensuring that their organization has the right IT infrastructure in place to support digital transformation.
As the global economy suffers from the resulting economic downturn of the pandemic and geo-political disruption, companies are facing increased pressure to reduce costs and maintain profitability. With these constraints, the role of the CIO is more important than ever; CIOs are uniquely positioned to help organizations identify opportunities for cost savings and efficiency improvements in their IT operations.
One key area where CIOs can make a significant impact for Siebel CRM, is the potential to reduce IT costs with cloud infrastructure. Whilst reducing capital expenditure and operating costs, other concerns include application maintenance, performance, security, and compliance.
Oracle can help alleviate these concerns and enable you to run the most performance-intensive, high volume, and high-performance databases and applications on the OCI platform – all with cost effectiveness and guaranteed SLAs.
Here are five key reasons that detail why and how moving Siebel CRM to OCI can make a huge difference to your organization.
1. Why Migrate Siebel CRM to OCI?
Take your highly customized Siebel CRM application, with configurations, integrations, data and easily “lift and shift” your deployment into OCI. Let Oracle handle the hardware and storage. Oracle Cloud offers a set of core infrastructure capabilities like elastic compute and storage to provide customers the ability to run any workload in the cloud.
Key benefits:
- Easy to migrate – built to support your existing, enterprise architecture when migrating to the cloud. Take a look at Oracle’s Cloud Lift services.
- Lower costs – shift costs from CapEx to OpEx. Effectively optimize the usage of cloud computing resources, use what you need, when you need. OCI has consistently lower prices on IaaS with more performance than other cloud vendors.
- Optimized for Oracle – engineered hardware runs the Oracle database with more performance and resiliency than other cloud vendors.
- Scalability. highly scalable through various resources available in OCI, by autoscaling the pods you can meet the needs and surge in workload or performance on an on-demand basis
- Security. the best security for your mission-critical applications that’s built in, on by default, at no extra charge
- Built for multi-cloud – significantly lower egress fees than other cloud vendors to move your data as desired.
- Strong SLAs – only OCI has performance and manageability SLAs in addition, with financial guarantees because of OCIs infrastructure design
and more…
- Simplified maintenance – key innovations engineered for Siebel CRM such as Cloud Manager make it far easier to migrate and maintain your enterprise application instances on OCI.
- Loyalty rewards – use support rewards to reduce your tech software license support bill, even down to zero. Earn 25¢ in rewards for every $1 spent on OCI.
- Free Trial – try the Oracle Cloud for free – find out more here
2. Siebel Cloud Manager
The seamless migration of Siebel CRM from on-premises to OCI has been made possible by the introduction of Siebel Cloud Manager (SCM). Using the tool, a current Siebel CRM environment, with all customizations intact, can be lifted and shifted from an on-premises location to OCI in addition to being created from scratch and managed on OCI.
SCM not only migrates Siebel CRM but also modernizes it by deploying to Oracle Kubernetes Engine (OKE) where the application runs as Containers.
SCM also can serve to deploy new Siebel CRM environments within OCI along with the continuous deployment of artifacts through GitOps pipelines.
Try it for yourself – take a look at a this SCM workshop that showcases the deployment of a new Siebel CRM environment on OCI using Siebel Cloud Manager (SCM).
More ways to migrate your Siebel CRM application OCI
In case your current Siebel CRM version is not compatible with SCM (currently supports Siebel CRM 18.12 or later), you can still migrate your Siebel CRM to the Oracle Cloud using Bring Your Own Image (BYOI) feature of OCI.
The BYOI feature enables you to bring your own versions of operating systems to the cloud if the underlying hardware supports it. BYOI eliminates the need for a fresh implementation of Siebel CRM on OCI, everything from on-premises virtual machines moves to OCI as-is, reducing the overall migration effort and time.
Please access the Siebel CRM BYOI Solution Playbook that we have published in the Oracle Architecture Center to get a detailed understanding of this approach.
3. The most complete support for hybrid cloud strategies
Oracle’s approach to cloud is uniquely different from other vendors. Organizations with Siebel CRM commonly have different views and strategies for cloud transformation. Our approach enables new hybrid models, including dedicated regions, edge computing, data transfer and high-performance database appliances—all cloud controlled but secure and performant. To find out more about this, watch our strategic keynote from CloudWorld.
If you’re an IT professional looking to provision or deploy Siebel CRM on OCI, there are key considerations to keep in mind. Read this guide to learn how to architect and deploy Siebel CRM on OCI. This will help to understand what the deployment process entails and how you can optimize existing applications.
4. Innovate further with Oracle Cloud
Customers moving to OCI can also unlock pathways to new innovation. Once you have upgraded your Siebel CRM application and deployed on OCI you can take advantage of easier maintenance with monthly Siebel CRM Updates, cloud optimized architecture and many other OCI innovations.
- Modern Architecture – future-proof your Siebel CRM application, we are investing heavily to ensure our application architecture is more open and optimized for cloud interoperability, following the principles of cloud native and MACH architectures. For Siebel CRM this means providing a microservices-foundation, API-enabled, cloud-optimized, headless-capable. For further details, please refer to the Siebel CRM Statement of Direction.
- OCI A.I. Services – the integration of A.I. services with Siebel CRM provides more intelligent insights and sophistication to the application without requiring data science expertise. The A.I. services are consumed within Siebel CRM and can also be configured using the integration framework for customers’ specific use cases.
- Oracle Autonomous Database – Siebel CRM is certified with Oracle Autonomous Transaction Processing. Self driving, securing, repairing.
5. Superior price-performance and ROI as proven by Siebel CRM customers
A sample of customers experiencing fantastic ROI after moving Siebel CRM to OCI:
American Airlines – reduced their monthly costs by around 30% after moving to optimized OCI. By deploying Siebel CRM as containers, they saw a 60% reduction in the number of compute instances and improved security with 50% faster patch deployments. They now have a self-healing cloud architecture and are the world’s largest Siebel CRM implementation on Kubernetes.
TIM Brasil – one of the largest Telecom companies in Brazil, which runs mission-critical Siebel CRM for sales, service and revenue generation. They migrated their Siebel CRM instance to OCI and instantly saw performance improvement with their applications: Siebel Customer Relations Center +63%, Siebel Sales +59%.
SMILES – after deploying Siebel Loyalty on OCI, their application performance improved 32%. The company is now able to deliver new features with nearly zero downtime.
WindTre – the digital transformation program involved moving Siebel CRM to OCI and integrating with Oracle’s CX and Communications applications. After the initial phase of the transformation, by migrating Siebel CRM to OCI they saw a 20% performance improvement in their Siebel CRM applications.
Finally, refer to these links to learn how OCI uniquely distinguishes itself from other cloud platforms like Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP) with evidence.
Watch the replay of our recent webinar where our experts will set out the plan for you to accelerate business growth today!