As the dust settles on a whirlwind month of Siebel CRM events, one thing is abundantly clear: our Siebel community is energized, excited for innovation, and poised for the future.
Throughout our Siebel CRM AI and Innovation Summits in Australia and Dubai, the Oracle AI World Product Council in Las Vegas, and the inaugural European Summit in Frankfurt, our team met face-to-face with customers and partners from every corner of the globe. The feedback from our events was optimistic: our Siebel innovation roadmap is both exciting and relevant. Our focus is on delivering what our customers need—modernization without disruption.
We continue to invest in a platform that reduces total cost of ownership (TCO), boosts productivity, and delivers a modern user experience for all users, developers and administrators. Our bulletproof integration continues to evolve, and we’re making it easier to run and operate your cloud-native deployment—wherever and however you want to operate.
AI changes everything
At Oracle AI World, the message was loud and clear: AI changes everything. The next paradigm shift is upon us, with generative AI and automation poised to redefine the enterprise landscape for years to come.
Here’s what’s unique for Siebel customers: You’re already perfectly positioned to leverage this revolution. Because Siebel is flexible for both on-premises and cloud-native deployments, you can bring AI to your data—on your terms, in your environment, without moving data to external services or waiting for complex, expensive IT transformations.
No matter your industry or scale, we know Siebel often serves as the heartbeat of your organization, seamlessly integrated and loaded with years of valuable customer data, fine-tuned business processes and strong, deterministic workflows. Siebel provides the ideal foundation to infuse AI and agentic automation directly into your business processes, driving efficiency and unlocking insights while maintaining security and control.
Our primary objective is to ensure cutting edge AI technology can be easily adopted by Siebel customers into their existing deployments and to remain open and flexible as this paradigm shift evolves.
Siebel Community
These events also showcased our strongest asset: our Siebel customer community. We heard inspiring stories of how organizations across the world are achieving remarkable success and receiving real value from Siebel CRM. Customers shared their strories that powerfully illustrated Siebel’s ongoing leadership and the positive business outcomes they’re achieving—whether through streamlined operations, life-saving insights from data analytics, or successful cloud transformation.
Get Certified Today
Another highlight: the launch of our expanded Siebel certifications. We have added a Siebel CRM Certified Professional qualification to accompany our baseline Siebel CRM Foundations Associate. The Professional certification endorses real-world experience and deep technical insight for the Siebel CRM product. To help you, we advise looking into the new Siebel CRM Cloud Learning Subscription which is right upto date, with over 150 hours of training, available for only $1500.
Siebel professionals, both new and old, have never had more resources to sharpen their expertise and gain recognition for their skills.
Next steps
Our immediate action is to incorporate the wealth of feedback and brilliant ideas gathered during our events into our product management team. For those who couldn’t attend in person, we encourage you to participate in our upcoming Siebel Unplugged virtual event on November 13—another opportunity to connect, share, and shape Siebel’s future.
The enthusiasm and momentum within the Siebel community are unmistakable. Let’s continue this journey together—sharing ideas, embracing innovation, and leading the AI revolution.
Go Siebel – Anything is Possible!