Details of the latest Siebel CRM 25.7 Release Update under the Continuous Delivery Model. This Update was GA on 11th July, 2025.
This Update contains the following new features and delivers lots of key bug fixes.
Oracle Enterprise Data Quality – Enriched Data and Matching Accuracy
Siebel CRM and Oracle Enterprise Data Quality (OEDQ) are integrated using OEDQ connector. The OEDQ connector is further enhanced to improve matching effectiveness, bringing stronger candidates to the top of the list by sorting on the Key Priority Number field.
Not only does this improve matching accuracy but it also provides better performance. OEDQ provides richer information about the match result such as the matching rule used by the engine, and the list of attributes that contributed to the match.
Siebel UCM – Event Driven Architecture Support for Kafka Partitioning
The Siebel UCM Event Publish/Subscribe functionality has been extended to include support for Kafka partitions. One of the key benefits of Kafka partitions is to improve the scalability of Kafka usage.
This feature also enables Query using Event Driven Architecture that helps developers to integrate with new external systems with single protocol (Kafka and JSON messaging).
To find out more about these features, please review the Transfer of Information on Oracle University.
An independent review of our Siebel CRM Release Updates can also be found here from the Siebel Hub.
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